Cleared the browser but lost Outlook Express

Discussion in 'adware, spyware & hijack cleaning' started by wardweaver, May 4, 2004.

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  1. wardweaver

    wardweaver Registered Member

    Joined:
    May 3, 2004
    Posts:
    1
    Location:
    San Marcos, Texas
    I'm glad to see the good guys are out there as well. Thanks for whatever help you may give.
    I'm running Windows Me with McAfee Clinic, updated automatically and weekly scans. I also run spybot search and destroy frequently. We recently had our browser hijacked and sent to a site downloading trojans and viruses which were caught by McAfee. I was able to change the homepage back with spybot, but in cleaning and deleting everything, I've lost outlook express. I've tried numerous times to update or reload Internet Explorer and the Outlook Express update, but it won't complete loading. It tries to update on each reboot, but can't finish. Outlook Express says that it is unable to load file MSOE.DLL.
    I ran Hijack This and am attaching the file. Any help you can give is greatly appreciated.
    Thanks.
    Ward


    Logfile of HijackThis v1.97.7
    Scan saved at 12:32:15 AM, on 5/4/2004
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v5.50 (5.50.4134.0100)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
    C:\WINDOWS\SYSTEM\LEXBCES.EXE
    C:\WINDOWS\SYSTEM\RPCSS.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\LXAMSP32.EXE
    C:\WINDOWS\SYSTEM\PRINTRAY.EXE
    C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
    C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
    C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
    C:\WINDOWS\SYSTEM\HPPROPTY.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\CTFMON.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\DESKTOP\DOWNLOADS\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts/redirectors/presario/deskredir.dll?c=3c00&s=consumer&LC=0409
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.presario.net/scripts/redirectors/presario/srchredir.dll?c=3c00&s=searchbar&LC=0409
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EarthLink
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R3 - URLSearchHook: (no name) - {5D60FF48-95BE-4956-B4C6-6BB168A70310}_ - (no file)
    R3 - URLSearchHook: (no name) - {4FC95EDD-4796-4966-9049-29649C80111D}_ - (no file)
    R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_11_0.DLL
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\downloaded program files\googletoolbar1.dll
    O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL__SpybotSDDisabled (file missing)
    O2 - BHO: NavErrRedir Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~2.DLL__SpybotSDDisabled (file missing)
    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
    O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\PROGRA~1\CLEARS~1\CSIE.DLL__SpybotSDDisabled (file missing)
    O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - (no file)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHELPER.DLL
    O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINDOWS\SYSTEM\MSKHHE.DLL
    O2 - BHO: (no name) - {0BA1C6EB-D062-4E37-9DB5-B07743276324} - (no file)
    O2 - BHO: (no name) - {94927A13-4AAA-476A-989D-392456427688} - C:\WINDOWS\SYSTEM\MSJFBL.DLL
    O2 - BHO: (no name) - {447160CD-ECF5-4EA2-8A8A-1F70CA363F85} - C:\WINDOWS\SYSTEM\MSIBKD.DLL
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_11_0.DLL
    O3 - Toolbar: (no name) - {FE6BC4EF-5676-484B-88AE-883323913256} - (no file)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\downloaded program files\googletoolbar1.dll
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [lxamsp32.exe] "lxamsp32.exe"
    O4 - HKLM\..\Run: [LexStart] ""
    O4 - HKLM\..\Run: [LexmarkPrinTray] "PrinTray.exe"
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
    O4 - HKLM\..\Run: [MCAgentExe] "C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe"
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
    O4 - HKLM\..\Run: [HP LaserJet ToolBox] "hppropty.exe"
    O4 - HKLM\..\Run: [SystemTray] "SysTray.Exe"
    O4 - HKLM\..\Run: [LoadPowerProfile] "Rundll32.exe " powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
    O4 - HKLM\..\RunServices: [LoadPowerProfile] "Rundll32.exe " powrprof.dll,LoadCurrentPwrScheme
    O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
    O4 - HKCU\..\Run: [msmc] C:\WINDOWS\SYSTEM\msgked.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE10\EXCEL.EXE/3000
    O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\DOWNLOADED PROGRAM FILES\GOOGLETOOLBAR1.DLL/cmsearch.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\WINDOWS\DOWNLOADED PROGRAM FILES\GOOGLETOOLBAR1.DLL/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\DOWNLOADED PROGRAM FILES\GOOGLETOOLBAR1.DLL/cmsimilar.html
    O8 - Extra context menu item: Backward &Links - res://C:\WINDOWS\DOWNLOADED PROGRAM FILES\GOOGLETOOLBAR1.DLL/cmbacklinks.html
    O8 - Extra context menu item: Translate into English - res://C:\WINDOWS\DOWNLOADED PROGRAM FILES\GOOGLETOOLBAR1.DLL/cmtrans.html
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
    O9 - Extra button: Translate (HKLM)
    O9 - Extra 'Tools' menuitem: AV &Translate (HKLM)
    O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL (HKLM)
    O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host (HKLM)
    O9 - Extra 'Tools' menuitem: AV Live (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra 'Tools' menuitem: My Privacy Policy (HKLM)
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O12 - Plugin for .bcf: C:\PROGRA~1\INTERN~1\Plugins\NPBelv32.dll
    O12 - Plugin for .qt: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DA28C54E-D95C-11D3-9A01-005004677EF4} - http://download.mcafee.com/molbin/clinic/CDM/McCDM.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37703.8325
    O16 - DPF: {7B461720-5910-45A3-B617-3B53A972F209} (Pixami-PhotoWorks Upload UI Control) - http://services.photoworks.com/Pixami/PixamiSFWUploader.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinstc.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,72/mcinsctl.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
    O16 - DPF: {142016BF-5CCA-4C8D-AC01-C4A8F4044AD5} - http://media.euniverse.com/cursorzone/files/Cat_Running_setup_td035.cab
    O16 - DPF: {DEAA3A60-4ACF-4316-8BE8-2E9493EED848} - http://media.euniverse.com/cursorzone/files/flowgo_monkey_setup_td035.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
    O16 - DPF: {197AB1D7-A7DD-4C86-A938-1FCC0DB21B85} (DMProxyCtl Class) - http://dm.cometsystems.com/dm/dm_274.cab
    O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/us/registration/2_0_0_755/sdcregie.cab
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 66.90.133.117,66.90.130.24
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    Hi wardweaver,

    Let's try this first and see where how far that gets us.


    Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

    O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL__SpybotSDDisabled (file missing)
    O2 - BHO: NavErrRedir Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~2.DLL__SpybotSDDisabled (file missing)
    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
    O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\PROGRA~1\CLEARS~1\CSIE.DLL__SpybotSDDisabled (file missing)
    O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - (no file)

    O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINDOWS\SYSTEM\MSKHHE.DLL
    O2 - BHO: (no name) - {0BA1C6EB-D062-4E37-9DB5-B07743276324} - (no file)
    O2 - BHO: (no name) - {94927A13-4AAA-476A-989D-392456427688} - C:\WINDOWS\SYSTEM\MSJFBL.DLL
    O2 - BHO: (no name) - {447160CD-ECF5-4EA2-8A8A-1F70CA363F85} - C:\WINDOWS\SYSTEM\MSIBKD.DLL

    O3 - Toolbar: (no name) - {FE6BC4EF-5676-484B-88AE-883323913256} - (no file)

    O4 - HKCU\..\Run: [msmc] C:\WINDOWS\SYSTEM\msgked.exe

    O16 - DPF: {197AB1D7-A7DD-4C86-A938-1FCC0DB21B85} (DMProxyCtl Class) - http://dm.cometsystems.com/dm/dm_274.cab

    Then reboot and delete:
    C:\WINDOWS\SYSTEM\msgked.exe

    Download Registrar Lite from here:
    http://www.resplendence.com/download/reglite.exe

    Put it in its own folder. You may want to keep this program. It is an excellent free, registry editor.

    Copy and paste the follow text into the address bar, then hit 'Go':
    HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks

    In the pane on the right are the values associated with that key.
    We want to remove this one -> {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_
    Notice the underscore at the end, all the others with that need to go as well.

    Right click on it, and select delete.
    If you get a confirmation question, respond OK then close out the program.

    Regards,

    Pieter
     
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