chose paragon hot processing, uses vss instead

Discussion in 'Paragon Drive Backup Product Line' started by billko, Jan 23, 2015.

  1. billko

    billko Registered Member

    Joined:
    Jun 28, 2012
    Posts:
    5
    Location:
    USA
    I'm sorry if this is a common subject because I really didn't know how to phrase the search it was either going to be too vague or too specific.

    Preliminary steps taken:
    1. Windows Vista.
    2. Installed trial version 15. Made sure that Paragon Hot Processing option was included.
    3. In settings, made sure hot processing was enabled and Paragon Hot Processing was the method.
    4. Selected a drive not destined for backup to be the hot processing drive.
    Backup Procedure:
    1. Used the wizard to create a full backup of all the drives I was interested in backing up. One is the main partition and two are USB drives.
    2. Saved as a script and scheduled.
    3. Ran scheduled script manually. Tries using VSS. Gets VSS error due to the first partition being FAT32.
    Any ideas as to why it's trying to use VSS when I specified Paragon Hot Processing?

    Thanks!
     
  2. Robin A.

    Robin A. Registered Member

    Joined:
    Feb 25, 2006
    Posts:
    2,283
    Did the installer ask for a reboot? Did you reboot? If not, it´s possible that the driver that Hot Processing uses was not installed.
     
  3. billko

    billko Registered Member

    Joined:
    Jun 28, 2012
    Posts:
    5
    Location:
    USA
    No matter how thorough I try to be, I always leave something important out. The installer suggested a reboot and I did reboot it.

    In between my last post and this one, I actually disabled the VSS service and stopped it. I re-created the full backup and ran it. It surprised me by rebooting and doing a backup before loading Windows - no doubt so that it could process files that would otherwise be locked. It's as if turning VSS off left it no alternative but to reboot to do the backups because hotcore.sys isn't there or not functioning.
     
Loading...