Using True Image Home 9.0 build 3633 I did a full backup up of 68 gigs of data from an 80Gb internal IDE drive to an external drive connected via USB. The external drive is formatted FAT32, so TI created seventeen 4Gb increments for the full backup. Later I went to restore the image, and before getting very far into the process Acronis pops up a box that says "W00040011: Warning! Please insert media marked "Volume 1 (Retry/Cancel)"." And the process pretty much doesn't go anywhere after that; neither retry nor cancel do anything favorable. Since "volume 1" (the first 4Gb increment) is right there on the hard drive and Acronis doesn't see it, there's not much more for the user to do. Apparently Acronis thinks we're dealing with removable media and is looking in the wrong place for it. I was getting nervous so I tried mounting the image, but this yields the failure message "Cannot assign a drive letter to a partition from the backup archive." from Acronis. Now I'm worried. What can I do to get the data back?