Choice between NOD32 v3 versus v4

Discussion in 'ESET NOD32 Antivirus' started by rnfolsom, Mar 28, 2009.

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  1. rnfolsom

    rnfolsom Registered Member

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    When did NOD32v4 (Antivirus and AntiSpyware) first come out of Beta? Is the current build, 4.0.314, the first one since Beta, or has more than one build come out since v4.0 came out of Beta?

    I've gotten a lot of advice to move up from NOD32 2.7 --- not for the new user interface (I'm used to the old one, although initially it drove me crazy), but for better AV and Spyware security. I've now got the time to do the upgrade (after first making a backup image of each computer's C:\ partition). I'm debating whether I should go with the latest 3.0 version (3.0.684), or jump ahead to 4.0.314.

    I use Windows 2000 Sp4 Rollup1 v2, and I expect to stay with that OS for the foreseeable future (even though Windows Updates for Win2k will die in 2010), because I don't have the time to clean-install and then learn a new operating system, and to reinstall all of my current software.

    The only network I have is a Workgroup (peer-to-peer) home and home office network of four laptops, only three of which use NOD32 and would get the upgrade (the fourth one acts as a print server and is a Win98se with a 4gb hard drive and 96mb of RAM). There is no domain server-client network anywhere in sight. The three "real" machines have 40gb hard drives with lots of spare room, but only 1gb of RAM.

    All computers use Mozilla's Spysweeper browser and email (descendant of the Mozilla and Netscape suites).

    I'm not considering the Smart Security Suite because I'm quite happy with my Danware NetOp "driver centric" firewalls v4.

    Is there a NOD32 comparison features list, v3 versus v4, available anywhere?

    I'd appreciate any comments, suggestions, or advice I can get. I do NOT want to slow my computer operations noticeably below what they are with NOD32 v2.7.

    Roger Folsom

    P.S. For Anti-Spyware I'm currently running Webroot's SpySweeper 5.5.7.124 which is the last Win2k version that will be available, but my subscription doesn't run out until 10 July 2010.
    Can NOD32 3.0.684 or 4.0.314 and Webroot SpySweeper run (i.e. be monitoring) simultaneously, in "real time"? For demand scans using either one, I do shut down the other program.

    The NOD32 3.0.684 Quick Start Guide and User Guide make clear that you cannot run NOD32 and another antivirus program simultaneously. But in those documents I haven't seen a similar statement about NOD32 v3 or v4 and another antispyware program. And in years past, running multiple (at least two) antispyware programs was a common recommendation.
     
  2. saurabhsen

    saurabhsen Registered Member

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    As a dedicated NOD32 fan (I work as sysadm) for last 4 years, my experience says that you will not slow down computer using v3.

    1. v2.7 is the fastest and least resource hungry
    2. V3 has almost the same speed as v2.7
    3. V4 (4.0.314.0) is currently known to SLOW down computers. I have done uninstall of v3 and fresh v4 install/ installed v4 on top of running v3 on many different computers....all v4 are reported SLOW. Users did not complain running v3.

    Final: stick to v3 till fixes are address by ESET. You are always welcome to share your findings with v4.

    Cheers!
     
  3. rnfolsom

    rnfolsom Registered Member

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    Saurabhsen:

    I was interested that you have done clean installs of v4 (i.e. you uninstalled v3 before installing v4) and also have installed v4 on top of v3. It never would have occurred to me to install one NOD32 version on top of an earlier version (aside from minor updates, e.g. from 2.5 to 2.7). I am surprised that the installing v4 on top of v3 worked at all! The NOD32 v2.x had an Appendix C about uninstalling NOD32, with a warning about the need to uninstall it using its own uninstaller, and not using Windows Add/Remove programs. After searching the version 3.x and 4.x User Guides, I haven't seen any mention of how to uninstall these later versions.

    In any case, thank you for reporting your experience. Especially since my computers are old (Mobile Intel Pentium 4, 1gb RAM), and my operating system even older (Win2k Sp4 Rollup1 v2), NOD32 version 3 looks like the best bet for me.

    Roger Folsom

    P.S. But if anyone else reading this has had a different experience, please post it!
     
    Last edited: Mar 31, 2009
  4. JohnnyDollar

    JohnnyDollar Guest

    If your trying to save resources on win2000 then I would suggest installing nod v3 and deactivating spysweeper and disabling it from start up and just using spysweeper as an on demand scanner. I understand that you may not want to do this because you have paid for spysweeper, but I have used spysweeper before and the best I can remember it was 5.5 and it used up its fair share of resources also. A lot of spysweeper's protection is geared toward IE users and not mozilla users anyway. If your using mozilla then your not getting spysweepers full protection as if your were using IE. I am not suggesting using IE though, mozilla is safer. Nod32 v3 and v4 have antispyware built in, granted they wont find tracking cookies for you. To me running nod32 and spysweeper at the same time is too much. You didnt say who all were using your laptops. Young children? Maybe restrict them to limited user accounts if you can do that in win2000.
     
  5. rnfolsom

    rnfolsom Registered Member

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    Thanks for all of that information. The advice in your first sentence makes sense. Hopefully Webroot's Spysweeper, when I use it to scan, will pick up on the tracking cookies --- no, on second thought, it won't because I don't think Spysweeper even looks at SeaMonkey cookies and probably doesn't look at Firefox cookies either.

    I'm an economist, so I don't use anything merely because it's paid for. <grin>

    The NOD32 v3 vs v4 question is still open; a new v4 build 4.0.417 was released this week, and Marcos is answering some questions in the "What are the Major detection differences between 4.0 and 2.7?" thread, at
    https://www.wilderssecurity.com/showpost.php?p=1420179&postcount=2
    and
    https://www.wilderssecurity.com/showpost.php?p=1436264&postcount=7
    and
    https://www.wilderssecurity.com/showpost.php?p=1436279&postcount=9

    and perhaps more since in that thread I have posted an additional message to Marcos at
    https://www.wilderssecurity.com/showpost.php?p=1436970&postcount=11

    Thanks again.

    Roger Folsom

    ________________________________________________________________

    P.S.: No young children anywhere around; they're grown up and married.
    But Win2k does have both Administrator and Limited user accounts, except that the LU accounts are called Restricted User accounts. (There also are intermediate accounts, e.g. power user, etc.; none used in our simple situation.)
    For security reasons, I always work in the Restricted User account (for example, I'm in RU as I write this), and my wife does likewise; we use our Administrator accounts only when needed (e.g. installing or uninstalling software; partition C: and D: image backups to an external disk).
    Our four laptops (connected via a Linksys wired router) are mine, my wife's, a Win98se laptop that acts as a print server so my wife can print over our workgroup (peer-to-peer) network since her computer is in a different room than the printer, and a linksys connection available connection for a backup machine that lives in a closet and could serve as a replacement laptop if needed.
    Usually, only my wife's and my laptops are turned on.
     
    Last edited: Apr 1, 2009
  6. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    ESET Smart Security and ESET NOD32 Antivirus v4.0.314.0 were released on March 2nd, 2009, and v4.0.417.0 were released on March 31st, 2009.

    When installing ESET Smart Security or ESET NOD32 Antivirus v3 or V4 on a computer running Microsoft Windows 2000, during the install process you may need to use the up and down cursor keys to select whether or not to enable detection for potentially unwanted software. This seems to be due to a list item display issue under Windows 2000, and does not occur with XP, Server 2003, Vista or Server 2008.

    The Microsoft Windows 98 print server should remain on NOD32 v2.70.39, as that is the latest release for that operating system.

    I am not familiar with DanWare NetOp firewall, however, it would be a good idea to test compatibility with a rollout of ESET NOD32 Antivirus v3 or v4 to one workstation to verify compatibility. This is verify compatibility with the newer versions, which interface with the network stack at a lower level.

    The datasheet for ESET NOD32 Antivirus Home Edition v4 can be found here. New features are listed on page 3.

    For best results, I recommend performing a clean installation of ESET NOD32 Antivirus v3 or v4 with the default settings and only making changes if needed (adjust compatibility with an application or service and so forth).

    I do not know if Webroot SpySweeper is compatible with ESET NOD32 Antivirus v3 or v4. I would recommend testing first on one workstation to verify compatibility. Installation order may be sensitive; try installing ESET NOD32 Antivirus before Webroot SpySweeper first.

    Regards,

    Aryeh Goretsky
     
  7. gugarci

    gugarci Registered Member

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    Roger I've been using NOD 4.0 since last Tuesday with no issues at all. Initially last Monday I updated from 2.7 to 3.0 and renewed my license. Since my license had 0 days left I couldn't update my definition files for about 24 hours. I was advice to uninstall my paid version and to install a trial version of NOD so I would at least have the latest definition files. I installed 4.0.314 last Tuesday, and this past Friday I removed the trial and installed a paid version of 4.0.417. So far everything is working well, knocking on wood.

    Someone told me in another thread that issues with NOD 4.0 AV show up right away. I would suggest to try 4.0 and take it from there. My plan was to revert back to 3.0 had I experience any issues.
    Take care.
     
  8. rnfolsom

    rnfolsom Registered Member

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    Mr. Goretsky:

    Thanks very much for the Windows 2000 tips, and for the data sheet link.

    My recollection is that when installing version 2.7, I did opt to enable detection of potentially unwanted software. At the time, I thought that detection was for unintended software downloads and unintended new installations, rather than an attempt to continually monitor the software currently on the machine (which, I imagine, could consume a lot of resources), so I'll have to check the manual carefully to see what the potentially unwanted software option does in version 4, and whether it is included in or excluded from the default settings.

    I downloaded the latest v4 Quick Start and User Guides. Compared to the ones I downloaded on 27 March, the current Quick Start appears to be identical to the earlier one (at least it's the same size in bytes), but the latest User Guide appears to be a significant revision: instead of the earlier 4,673,181 bytes, the new one is 5,168,608 bytes.

    I will definitely try version 4 on my computer and run it for awhile before putting it on my wife's computer. We both make image backups of our partitions C: (OS and applications) and D: (data), so if my experiments go awry, I'll always have a backup to restore and start over again.

    Thanks again for all of the information.

    Cordially, and with appreciation for your advice, Roger Folsom

    ________________________________________________________________

    P.S. Unfortunately, our ancient W98se Texas Instruments Travelmate 6160 laptop, now acting as a print server, is not using NOD 32, even v2.7, because its 96mg of RAM and 4gb hard drive are below v2.7's system requirements. So it's using Norton 2003 --- updates only once a week --- which is adequate given that it is on only when my wife's computer is printing something, and isn't used for internet access (except for the Norton updates).
     
    Last edited: Apr 7, 2009
  9. rnfolsom

    rnfolsom Registered Member

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    Gugarci:

    Thanks for posting your experience that NOD32 v4.0.417.0 works well on your computer, although I don't recall its specs. I'll follow your suggestion and try v4 first, and consider v3 only if I find it necessary (as may happen, on my wife's computer, since its Intel Mobile Pentium 4 is only 1.9mhz, while mine is 2.2; both have "only" 1gb which was a lot when we acquired our laptops, and both of us have plenty of unused hard disk space since we don't store music or videos on either computer).

    Roger Folsom
     
  10. The Hammer

    The Hammer Registered Member

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    I've had no slowdowns whatsoever going from Version 3 to Version 4. The initial build of V4 was 4.0.314. The latest build is 4.0.417. Oh, and before all that I ran the latest build of Version 2 with no perceptable difference in speed.
     
    Last edited: Apr 7, 2009
  11. gugarci

    gugarci Registered Member

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    Me too. I have not notice any performance difference at between 2.7 and 4.0.417.
     
  12. edwin3333

    edwin3333 Registered Member

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    Having 675 Nod32 installs, it really depends on the PC if you will see the slow down or not.

    100+ running Nod32 4.0.424 and are fine. They just have a few more exceptions.

    About 6 have had major issues, including lockups. Novell Client was an issue on some, others due to heavy INI writing issues.

    Nod32 2.7 required no exceptions. 3.0 required a few for things like SUS, Domain Controllers, and some log directories. Nod32 4.0 is requiring additional exceptions including Zenworks and a few other places.
     
  13. rnfolsom

    rnfolsom Registered Member

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    Mr. Goretsky:

    [The square brackets and ellipses below mark my edits of this post on Friday 01 May 2009.]

    Your post was on 6 April, but not until . . . 29 April did I finally find time to install NOD32 Antivirus version 4.0.424, and all is going well. Before installing it, I did uninstall NOD32 v2.7 via its own uninstaller rather than Windows' Add/Remove Programs, and then checked to see that 2.7's installation folder was empty --- all that as advised by the NOD32 v2.7 installation manual (and as ought to be advised in the Quick Starts and User Guides for versions 3 and 4, in my unhumble opinion <grin> since not everyone now using 2.x will have saved or will remember its uninstallation instruction).

    Also, I disabled Webroot's SpySweeper "Shields" (which [if not disabled] run continually), and changed SpySweeper's setting so that it no longer runs at startup --- at least for now, I'll use it only for on-demand scans. Later, if I find time to do so, I may try re-activating some of SpySweeper's "Shields." [Meanwhile, earlier today (01 May) I have now run a SpySweeper On-Demand scan, while NOD32 Antivirus v 4.0.424 was running in the ordinary way, and there were no conflicts or other problems.]

    Also, before installing NOD32 AntiVirus I exited Danware's NetOp "Process Control" firewall (although that exit was incomplete, since NetOp is "driver centric" and at least part of it runs at Ring Zero).

    After I rebooted, NetOp returned to its usual settings, and when I told NOD32 AV v4 to get the latest definitions, all NetOp did was ask me whether I approved of NOD32's accessing the network, and of course I gave permanent permission. In short, I have had no conflicts between NOD32 AV v4 (which you said "interface with the network stack at a lower level") and the NetOp firewall.

    Re Windows 2000 users "may need to use the up and down cursor keys to select whether or not to enable detection for potentially unwanted software": When installing NOD32 AV v4, I did remember that warning, but forgot your cursor key solution. So when I discovered that the potentially unwanted software drop down menu had only one entry --- "Please select one of the options" --- I was temporarily stalled, because the "Next" button was greyed out.

    So I referred to the Quick Start manual, and for confirmation to the User Guide manual, and discovered that the options that should have been displayed were
    "Enable detection of potentially unwanted applications"
    and
    "Disable detection of potentially unwanted applications."
    So, in place of the one "Please select one of the options," fortunately I was able to type over it (i.e. on top of it) my choice --- "Enable detection of potentially unwanted applications" --- and that worked.

    I don't remember if there were any other drop-down menus while installing NOD32 v4, but if there were, they all worked with no problem. And in the seven or eight years that I've been using Win2k, I've never before had a drop down menu that failed to work.

    At least with Webroot's SpySweeper not routinely running, I don't think NOD32 v4 is any slower than version 2.7 was. And there may now be fewer signature updates. [I hope not, because NOD32's v2.7 frequent updates --- which always gave notice, and never interfered with whatever I was doing --- were one of its major attractions.] But that's based on only one day's experience, so no one reading this paragraph should take it very seriously.

    Thanks for all the help. [No need to respond to anything here; I just thought you might find some of it interesting.]

    Cordially, R.N. (Roger) Folsom

    ________________________________________________________________

    P.S.#1 Incidentally, Danware's NetOp Desktop Firewall 3.0 (renamed NetOp Process Control with version 4.0) is an impressive piece of software; just do a Google search for "NetOp Firewall" (or ask me for some review links). But it's now discontinued: http://www.netop.com/support/technical-support/netop-process-control.htm
    Danware [now NetOp Solutions] apparently [got into] financial trouble (incredibly incompetent marketing), so I'm hoping that some smart company will buy its firewall, or at least buy its "driver centric, ring zero" code to use in their own firewall. Meanwhile, I'm glad that firewalls don't typically need updates.

    P.S.#2 Two issues re the NOD32 v4 User Guides.

    First, I'm guessing that apparently Eset has formatted these to fit both U.S. Letter-sized paper (8.5 x 11 inches) and Europe's (or at least Britain's) A4 paper, which is a bit narrower and a bit longer. [Evidence of that guess's accuracy is that when I print a PDF document that I personally created, for Letter size paper, the PDF reader gives the document size as matching the Letter size paper: 8.5 x 11 inches. But when I print an Eset User Manual, the document size is 8.3 x 11.7 inches, even though the paper size of course is 8.5 x 11 inches.]

    [The result of Eset's efforts to create a single document that fits both Letter and A4 paper, and has enough side margin] room to punch holes to fit the printed manuals into a binder, [is . . . ] margins that are much wider than needed for Letter [and probably also for A4] sized paper. [Note that Letter and A4 paper widths apparently differ by only .2 inches.]

    The result is very small print that makes pages very hard to read. So I experimented by scaling up the printing to be a bit larger, so that the left margin (on an odd numbered page) would be just barely large enough to use a standard three-hole paper punch for letter-sized paper. (In Foxit PDF Reader, the default was 89.79%; I scaled it up to 100% of the actual page size; Adobe's Reader probably would generate the same result by NOT fitting the page to accommodate the margins, since [Eset has] already built in very generous margins.)

    The problem with that scaling up process is that it omits all the page numbers. In future editions of the User Guides, if you moved the page numbers up to be [much] closer to the [bottom line of] text (and also moved the page 2-3 table of contents much higher, since for some reason there's a ton of blank space at the top of those pages in addition to the ordinary top margin), then that scaling would work.
    I ended up printing the odd side pages with no scaling so the page numbers would fit and I could find my place in the printed manual, and then scaling up the even side (i.e. back side) pages so my eyes could get some relief.

    Second, I now have accumulated three [versions] of the NOD32 v4 User Guides (not counting an even earlier one, that in one of your posts somewhere you said was missing key information about v4's new or enhanced features compared to v3):
    EAV4_User_Guide_ENU 07Apr09.pdf, 5,168,608 bytes
    EAV4_User_Guide_ENU 22Apr09 FreeManuals.pdf, 5,150,727 bytes
    EAV4_User_Guide_ENU 22Apr09 RegisSoft.pdf, 5,168,590 bytes

    The dates (which are matching Modified and Created dates) are when I downloaded them, since for some reason Win2k sometimes uses a file's download timestamp for both creation and modification. And I have no idea where on Eset's website I got the first one of the three listed.
    But the FreeManuals version came from http://www.eset.com/download/manuals.php
    and the RegisSoft version came from http://www.eset.com/download/registered_software.php

    Based on the byte sizes, these three manuals all are at least slightly different. Whether the differences are important, I know not. I suggest that modification dates be included in the titles, so that users can know which version is the latest and presumably most accurate. Ideally, of course, changes would be marked with a sidebar so that users could decide whether it's worth their time to download and save and print the latest version.

    Whether the version 3 manuals have similar variants, I know not, because I saved only one of those (01Feb09, 3,533,349 bytes) since I had decided to at least try v4 first.

    [No need to respond to any of these P.S. suggestions; they are merely one user's opinions.]
     
    Last edited: May 1, 2009
  14. YeOldeStonecat

    YeOldeStonecat Registered Member

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    I have one client (a large accounting firm) that uses NetOps remote access client to connect to a client of theirs in NYC. Unusual software, like a mini version of citrix ..sorta.
     
  15. rnfolsom

    rnfolsom Registered Member

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    After a quick look at NetOps home page http://www.netop.com/, Products Link, I'd guess that your client is using what NetOp now calls "NetOp Remote Control."
    Alternatively, your client might be using Netop Live Communicator, at http://www.netop.com/products/communication/netop-live-communicator.htm

    On the other hand, at http://www3.netop.com/netop-1.htm, the security link includes a "NetOp Process Control" (their name for v4 of their now discontinued firewall) link, which takes you to http://www3.netop.com/netop-1801.htm, which offers the NetOp Process Control Client firewall (which I use), and also the Process Control Server for central control of multiple computers' client firewalls (e.g. for a domain network's manager). That last link offers the opportunity to buy the Client firewall and/or the Server Control even though sales of both were discontinued as of 1 January 2009, and the support site will die as of 1 January 2010.
     
  16. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    The problem with the drop-down list control not being displayed properly during installation under Microsoft Windows 2000 is specific to the installation package and I do not know if it is something ESET can code around. The user interface of ESET NOD32 Antivirus is developed by ESET, which allows the developers some flexibility in addressing display issues.

    I have notified the technical writers about this problem and asked if they can adjust the Quick Start Guide to cover selecting this option via keyboard for users running Windows 2000.

    I have also asked them to look into the geometry of the Users Guide, page numbering and versioning and see if better solutions can be found.

    Regards,

    Aryeh Goretsky
     
  17. rnfolsom

    rnfolsom Registered Member

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    Aryeh Goretsky:

    Thanks for doing all of that.

    While I'm thinking about it, I'll add a reminder of something I said elsewhere on Wilders:

    The NOD32 AntiVirus version 2.7 installation manual, page 51, tells users to uninstall 2.x using its own uninstaller. It doesn't explicitly say not to uninstall using Windows Add/Remove programs, but I got that prohibition from somewhere else, either in a Wilders forum or on Eset's website.

    Whether that "Don't use Add/Remove" prohibition applies to NOD32 AV 3/4, I know not.

    But the NOD32 AntiVirus 3 and 4 manuals (for version 4, I checked all three variants), based on a search for the word "uninstall," apparently say nothing about how to uninstall NOD32 AntiVirus 2.x, 3.0, or 4.0. The only place I have found that information is on the Eset website, ESET Customer Care Knowledge Base, KB Solutions ID: SOLN2116, at http://kb.eset.com/esetkb/index?page=content&id=SOLN2116

    If I'm right that the user guides don't say how to uninstall, many people are likely to use Windows' Add/Remove, and I don't know how dire that would be.

    So my last suggestion of the day is to include NOD32 uninstall instructions in Quick Start Guides (some people may be upgrading to 3 or 4 from an earlier version) and in the User Guides, and if using Add/Remove really is a "no, no," then the documentation ought to say so explicitly.

    Again, thanks for all your help, and there's no need for you to take time to reply.

    Roger Folsom
     
    Last edited: May 2, 2009
  18. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    Beginning with Version 3, ESET uses a standard MSI installation package for distributing ESET NOD32 Antivirus and ESET Smart Security, so it should not make a difference whether you uninstall the software through the Add/Remove Programs applet in the Control Panel or using the Uninstall shortcut from the program's entry in the Start Menu. In either case, the same uninstallation routine will be called.

    I have asked the tech writers if they can include a section about upgrading from previous versions of the software in the Quick Start Guide.

    Regards,

    Aryeh Goretsky
     
  19. rnfolsom

    rnfolsom Registered Member

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    Aryeh Goretsky:

    Thank you very much for clarifying that uninstall mystery.

    Your response was very timely.

    I'm having trouble installing a HotSpotVPN (which works with OpenVPN), and ran into an unusual feature: While in my Admin account, when I right clicked the EAV v4 system tray icon, I had a choice between disabling file protection or anti-virus (very approximate wording based on my recollection; I'm in a Restricted User account as I write this, so those choices don't show), so I disabled one and expected to go back to disable the other --- and when I went back, both had switched from disable to enable, so apparently disabling either one (I think I tried this twice) disables both.

    I need to find a command that will disable everything in any anti-malware program (according to HotSpotVPN's installation instructions: "exit or disable anti-anything"). Meanwhile, unless I find something in the User Guide, I'll temporarily uninstall EAV v4 and then try again to install the HotSpotVPN.

    On the other hand, my attempted HotSpotVPN install is unorthodox (especially for Windows 2000), in that I'm trying to use Beta OpenVPN 2.1 rc15 (vice OpenVPN 2.0), so the installation problem may disappear if I try a standard installation based on non-Beta OpenVPN 2.0.x. EAV v4 may have nothing to do with my problem.

    Thanks again for your timely response about the consequences of using msi. I'd not seen that anywhere about any software, and when given an installation choice between msi and exe I never knew what was best to choose. So I usually went with the exe alternative, because I was more familiar with it. But I have used msi before when that was the only choice, and I do have the latest Windows msi installation files.

    Again, no need to reply. I appreciate your efforts, very much.

    Roger Folsom
     
  20. rnfolsom

    rnfolsom Registered Member

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    Aryeh Goretsky:

    You may (or may not!) be interested in a Signature Update Notices [and Frequency] thread, at https://www.wilderssecurity.com/showthread.php?t=242544

    My messages 3 and 7 contain some suggestions that may be useful to Eset.

    No need to reply!

    Cordially, Roger Folsom
     
  21. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    Reviewing now.

    Regards,

    Aryeh Goretsky
     
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