Chat room blocked!

Discussion in 'NOD32 version 2 Forum' started by rogervernon, May 2, 2007.

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  1. rogervernon

    rogervernon Registered Member

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    My O.H. is a member of a collectors club forum, part of which has a "live chat" element.
    She finds it impossible to view the chat room forum pop-up window unless IMON monitoring is disabled on HTTP sources.
    I an using NOD32 2.7, with all of Blackspear's extra settings applied by the automatic set up method.
    The chat window is a flash object and this phenomenon is apparent with IE7, Firefox and Opera - all latest versions and with all patches and necessary permissions applied.
    She is told that when she logs in to the chat room her presence is registered, but all we see this end, after the spinning logo for programme loading has spun, is a blank screen.
    The ports monitored by the HTTP element of IMON are 80, 8080, 3128.
    Has any one any suggestions as to how she can use the facility WITHOUT using the undesirable method of disabling HTTP scanning?
     
  2. Marcos

    Marcos Eset Staff Account

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    Is your browser actually set to higher compatibility mode?
     
  3. rogervernon

    rogervernon Registered Member

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    All applications requiring internet access are currently set to higher compatibility.
     
  4. ASpace

    ASpace Guest

    Repair Winsock
    Windows XP SP2 / Windows Vista

    Goto Start –> Run
    type cmd and click OK.
    Type netsh winsock reset
    Press ENTER . Restart immediately !

    Note that there is a space between the commands , example netshSPACEwinsockSPACEreset

    After restart , open NOD32's Control Center -> Click IMON and reregisted it to the system

    When IMON is ready , open Control Center -> IMON -> Setup -> "HTTP" tab -> Client compatibility and make sure all applications (at least) Internet Explorer (iexplorer.exe) are set on Higher compatibility

    http://pandaman.my.contact.bg/imoncompmode.PNG

    If still problems , open IMON -> Setup -> "HTTP" tab -> Server compatibility and also add the address there
     
  5. rogervernon

    rogervernon Registered Member

    Joined:
    Jul 16, 2006
    Posts:
    289
    Thanks Hi Tech Boy - repairing Winsock did the trick!
    All your other suggestions had been implemented already, but as I had repaired Winsock about a fortnight ago, it didn't occur to me that might be the problem.
    Again, many thanks.
    http://www.cosgan.de/images/more/./bigs/a025.gif
     
  6. ASpace

    ASpace Guest

    You are welcome !

    Nice to read you fixed your problem ;)
     
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