CenturyLink, FCC reach settlement over 'cramming' fees on phone bills

guest · Aug 13, 2019

CenturyLink, FCC reach settlement over 'cramming' fees on phone bills
Under the deal with the Federal Communications Commission, the phone and internet provider will pay $550,000
August 13, 2019
https://www.cnet.com/news/centurylink-fcc-reach-settlement-over-cramming-fees-on-phone-bills/

The Federal Communications Commission said Tuesday that phone and internet provider CenturyLink will pay $550,000 to settle an investigation into a practice known as "cramming": when phone companies add unauthorized third-party charges to customer bills.

"Over the years, the FCC has done yeoman's work in fighting cramming and getting major phone companies to stop this practice," Rosemary Harold, chief of the FCC's enforcement bureau, said in a release. "With today's action, another major phone company will stop cramming and prevent unscrupulous third parties from adding fees to bills without prior express consent."
CenturyLink has previously said its own internal investigation found no wrongdoing.
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FCC: FCC Reaches $550,000 Cramming Settlement with CenturyLink

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CenturyLink, FCC reach settlement over 'cramming' fees on phone bills

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