CD PLAYER NOT RECOGNIZED

Discussion in 'hardware' started by frank47, Aug 22, 2008.

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  1. frank47

    frank47 Registered Member

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    CaMe back from vacation,could'nt play Music cd.Device mananager says its working properly.Open my computer/ double click cd drive it comes up blank.Tried to burn files ,and it tells me to insert disk. Please help Drive is about
    1 1/2 yrs old OS XP
     
  2. lodore

    lodore Registered Member

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    could be a number of things.
    is it a cd burner? or cd burner/dvd drive or dvd burner? if it is also a dvd drive trying play a dvd and trying playing other cd's
    1.what burning software do you use? do you get any error messages?

    2. could be the hardware itself. drives are cheap these days around £15 or if your american thats roughly $30. seems they are poorly made these days. i had to replace both my dvd burners in my old pc.
     
  3. frank47

    frank47 Registered Member

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    cd/Dvd combo Burner & drive neither plays use windows mp. Don't mind buying one if that was trouble. but I find it strange that properties shows disk full. but dose"nt recognize disk in drive.
     
    Last edited: Aug 22, 2008
  4. GlobalForce

    GlobalForce Regular Poster

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    Give Frank the XP upper/lower filter's page Lodore. ;)

    S
     
  5. lodore

    lodore Registered Member

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  6. JRViejo

    JRViejo Global Moderator

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    Wouldn't it be easier to use the Device Manager to uninstall the burner, restart the PC, and have Windows recognize the drive all over again, before attempting upper and lower filters?
     
  7. frank47

    frank47 Registered Member

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    Thanks fellows Going to try JR"s advice First. will let you know how i make out.
     
  8. GlobalForce

    GlobalForce Regular Poster

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    Go ahead with JR's advice Frank, let us know.

    S
     
  9. frank47

    frank47 Registered Member

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    tried JRs advice .Now when i double click drive instead of blank page ,it says to insert disko_Oo_Oo_Oo_Oo_O
     
  10. JRViejo

    JRViejo Global Moderator

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    frank47, as lodore suggested in the post, now we need more info from you before proceeding further:

    PC's Make & Model
    All Burning Software's Name(s) and Version(s)
    Media Player's Name and Version
    Did you remove or install any software prior to vacation? If Yes, software names and versions please.
    Any error messages at all, system wide, after vacation?
    Did you run any registry cleaners prior to vacation?
     
  11. frank47

    frank47 Registered Member

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    Dimension e310(dell) Ms mp,roxio, when i got back installed audacity when trouble showed I restored back a week. but same problem thanks for interest JR
     
  12. JRViejo

    JRViejo Global Moderator

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    frank47, prior to restoring back a week, did you uninstall Audacity first? If Yes, via the Add/Remove or the program's own uninstaller? If no, you can use Revo Uninstaller to totally remove Audacity.

    Here's your Dell™ Dimension™ 3100/E310 Service Manual and under Advanced Troubleshooting, it shows how to use the Dell Diagnostics feature of your PC, have you tried that yet?

    I don't have Roxio; perhaps someone else that knows about that program, can jump in.
     
  13. JRViejo

    JRViejo Global Moderator

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    Did you insert a blank CD-R? What happened next?
    Did Windows recognize the new hardware after uninstalling the drive via Device Manager?
    When you insert a music CD in the burner now, does it start playing automatically?
     
  14. frank47

    frank47 Registered Member

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    JR thanks loads .soninlaw gave me old cd drive tried it outside of tower worked fine. so I guess drive is no good. thank you all.
     
  15. JRViejo

    JRViejo Global Moderator

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    frank47, you're welcomed! At the very least, you have a link to your PC's Service Manual now. Take care.
     
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