Can't update

Discussion in 'NOD32 version 2 Forum' started by aminer, Apr 15, 2007.

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  1. aminer

    aminer Registered Member

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    I'm running the trial version (Vista) and keep getting the 'Server Connection Failure' message. I've read the FAQ about this message and I think I have everything setup properly. I tried disabling the Windows Firewall, but still got the same message. Any advice? Thanks in advance.
     
  2. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
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    Location:
    Gold Coast, Queensland, Australia
    Please recheck the following:

    NOD32 Control Centre> Update> Setup> Server is set as "Choose Automatically".

    Click on Advanced and make sure LAN is set for Broadband ADSL/Cable or Dialup is set for Broadband Wireless/Dialup.

    Check Proxy Server Setup> setup to make sure there isn't a tick in there (99.99% of people do not use a proxy).

    Check that LAN servers connection> Setup is set to System Account (default).

    Beyond this NOD32 will update unless a firewall is blocking the Internet connection for NOD32.

    If the above still fails, please list the servers found within Update> Setup area.

    Cheers :D
     
  3. aminer

    aminer Registered Member

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    I rechecked the settings and they are correct. I tried disabling the firewall again and sill got the same message. The severs that are listed:

    u20.eset.com through u28.eset.com
    D:\nod_upd\
    E:\nod_upd\
    F:\nod_upd\
     
  4. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    You have a Private Message.

    Cheers :D
     
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