Can't update from 2.7 to 3.0

Discussion in 'ESET NOD32 Antivirus' started by beryx, Jul 13, 2008.

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  1. beryx

    beryx Registered Member

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    Jul 13, 2008
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    I have a licence for 2 copies of NOD32 ( meaning , same serial , name and pasword ) for the 2 copies ( bought in july 2007)
    When version 3.0 came out , I emailed the vendor , and I was told I had a right to upgrade to version 3.0
    I uninstalled version 2.7 , and installed version 3.0 in computer 1 ( computer 2was running my second copy of version 2.7 )
    I can install , but can't upgrade virus defs - NOD 3.0 says it can't upgrade
    Same network same computer , nothing changes .
    What should I do o_O
     
  2. Marcos

    Marcos Eset Staff Account

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    Nov 22, 2002
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    14,415
    What message do you see in the Protection status panel?
     
  3. beryx

    beryx Registered Member

    Joined:
    Jul 13, 2008
    Posts:
    3
    In the Update window , there is a progress bar that goes up to 100%
    and then I read something like " Error - could not update the virus defs "

    Actually , I am not with the 3.0 version installed right now ( because of the mentioned problem ) , so it´s just something close to the real thing .
     
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