Can't Uninstall ESS

Discussion in 'ESET Smart Security' started by RubberBandit24, Feb 15, 2008.

Thread Status:
Not open for further replies.
  1. RubberBandit24

    RubberBandit24 Registered Member

    Joined:
    Nov 18, 2007
    Posts:
    7
    Hi,

    I'm having issues with uninstalling ESET Smart Security. Every time I run the uninstaller, an error message tells me it a "network issue occurred" and the package cannot be found.

    Any tips? Or I'll have to force delete everything. :mad: :thumbd:
     
  2. BFG

    BFG Registered Member

    Joined:
    Oct 27, 2004
    Posts:
    482
    Location:
    San Diego
    Hi,

    Try reinstalling the same version that's currently on the machine. If it's a missing or corrupted file that's not allowing the uninstall to complete this may replace that file.

    After reinstalling then see if you are able to uninstall.

    BFG
     
  3. RubberBandit24

    RubberBandit24 Registered Member

    Joined:
    Nov 18, 2007
    Posts:
    7
    Problem Solved!

    Hi, thanks for your reply.

    Actually, I did a Google search, and found the Windows Install Clean Up utility from Microsoft. I ran it, and it found and removed the leftover remnants of Smart Security. Afterwards, I was able to do a re-install.

    So, my problem is solved!
     
  4. proactivelover

    proactivelover Registered Member

    Joined:
    Apr 7, 2006
    Posts:
    840
    Location:
    Near Wilders Forums
    after uninstall delete these folders
    C OR D:\Documents and Settings\All Users\Application Data\ESET
    C OR D:\Documents and Settings\USERNAME\Application Data\ESET
    C OR D:\Program Files\ESET
    AND some registry keys
    HKEY_CURRENT_USER\Software\Eset
    HKEY_LOCAL_MACHINE\SOFTWARE\Eset
    THIS WILL MAKE EAV AND ESS COMPLETLY REMOVE:thumb:
     
Thread Status:
Not open for further replies.