Can't Uninstall ESET NOD32

Discussion in 'ESET NOD32 Antivirus' started by h20eng, Jul 1, 2012.

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  1. h20eng

    h20eng Registered Member

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    Picked up a new laptop this afternoon, uninstalled the trial version of Norton then installed ESET NOD32. I'm getting "error communicating with Kernal", checked for the ESET Service and it's missing. Try to uninstall and I get "could not delete key \Software\Microsoft\Windows\NT\CurrentVersion
    Image File Execution\Options\ekrn.exe. Verify you have sufficient access to that key.", hit ignore and a few more similar errors pop up. This is followed by "the installer has insufficient privileges to modify this file:C:\Program Files\ESET NOD32 Antivirus\TBDDDA0.tmp."

    I'm got administrative rights so I'm not sure what's going on. How can I get this uninstalled so I can reinstall?
     
  2. Janus

    Janus Registered Member

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  3. h20eng

    h20eng Registered Member

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    Yep, I've tried what was in the knowledge base. I'm getting the errors when I'm trying to uninstall as noted in the link to the Kernel Error
     
  4. superssjdan

    superssjdan Registered Member

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  5. h20eng

    h20eng Registered Member

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    and the key word here is uninstall in SAFE MODE! Got it working. Now I just need to figure out Windows7
     
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