I am using windows XP Home SP3 Raid 0. I installed Returnil late last night went to turn on the protection today and got an error message: df error 2002:2, Failure to control the service:The system cannot find the specified file. I looked in the Help file under Product Support/Troubleshooting Guide. I tried the repair option then I uninstalled the program then reinstalled Returnil I tried to change protedtion status by starting in salf mode and signing in as administrator first I un checked the disable protection in safe mode box, didn't work. What am I missing? Thank you.