Can't Stop/Pause Scan

Discussion in 'ESET Smart Security' started by ssentinel, Jun 18, 2009.

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  1. ssentinel

    ssentinel Registered Member

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    Jun 18, 2009
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    The scan has been on 87% for the last few hours, stuck on a large ISO file. I have seven infiltrations, but I am unsure how to stop the scan without losing them. If I click Pause, it goes to "waiting to complete scan" (and stays there for hours) and if I then click Stop then it contines to wait. I tried closing the gui process and attempting to kill the ekrn process to restart the program, but I got a "permission denied" when attempting to kill the ekrn, and nothing changed. When I started up the GUI again, it was still in the process of scanning.

    Can I shut down the computer without losing the seven inflitrations I already found? How can I scan the remaining 13% of my computer without it getting stuck?
     
  2. Cudni

    Cudni Global Moderator

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    stop the scan, even if you have to crash the comp. Before you scan again exclude that and any other .iso
     
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