Can't restore from backup location

Hello,
I have made a full backup to a backup location and scheduled differential weekly backups to same location.
When the size quota was reached, Acronis started deleting the old backups as it should, however it also deleted the first full backup. So now when i try to restore my data it asks for the missing full backup file and i can't restore anything...
Am I doing something wrong??

 

hello, anyone...
is anyone using the same backup process and not having any problems?

 

What version and build of TI are you using?

What OS are you using?

What backup images currently exist in the Backup Location? (Can you list the files, including sizes and dates?)

Older backups normally aren't deleted until the new backup has successfully been created.

 

I'm using TI home version 11.0 build 8,053. Running on XP SP2.

The existing files in the backup location are named MyBackup4.tib to MyBackup19.tib. The original full backup named MyBackup.tib is missing.

 

Hello rafib65,

Thank you for choosing Acronis Disk Backup Software.

We are sorry for delayed response.

Please have a look at this post for instructions on how to use Acronis Backup Locations.

Thank you.
--
Marat Setdikov

 

Are you sure you are selecting a backup location ( located near the top of the file tree) or a folder located much further down in the tree. Files in the backup location generally have a name like 2008_07_07_04_00_16_734D1.TIB. In the backup location the file names are created automatically. Names in folders (same referenced folder) down in the tree use the default name of MYBackup