I'm glad there's a support forum. I just installed TI Home, ver 9 as a trial. I'm using an IBM X40 laptop, XP Pro with a Maxtor 320G external via USB. I created a full image on the Maxtor. Then created a rescue CD or whatever it's called. Booted from the CD using the option that provides USB drivers. Wanted to verify the recovery works so I selected one folder (which I assume brings it's sub folders) to restore to the Maxtor instead of the original drive. Then the process hung on the Operation Progress screen. the Current Operation progress and Total progess bars had no action. The 'cancel' button would press and confirm that I meant to cancel but it would not work. The X to close the window had the same effect. What could be wrong?