Hello, I am wondering why it always has to be so difficult to get this program to work properly? I keep coming back though.Anyway I am using a computer(desktop) equipted with Vista Home Premium,SP 1,fully patched,running KIS 2009. I upgraded to 2009 from version 11 and both are paid and registered and do show up in my account with both S/N's intact.First problem- I go through the activation proceedure and after reboot it wants me to reactivate every time.I made sure I am using the latest version of 2009,which I am.I don't dare try and go back to V11 again...because I attempted to use the Accronis cleanup tool and it cleaned up a little more than V11.....if you know what I mean!LOL! So after reinstalling Windows I have only tried using the latest version(2009).So far so good-the program runs and allows me to scroll throgh the whole thing etc. So beside not being able to get the registration to hold(I downloaded the updated version directly from my account on the Accronis website),the program or my computer will not permitt me to create the rescue disk.As the little timer -clock is running,the wizard or the machine throughs up an error that states"E00040010 Device is busy Tag=Ox8B7F8138EBD33EBC".The little clock then proceeds to run forever and the error screen is behind it and it does not go away.Does anyone have any ideas about these things?I have succeeded in making a one click backup, I don't have a rescue disk,but I suppose I'll have to redo everything anyway once it stays registered-I got the same routine going from trial to paid. That is my tale of woe ,if anyone has any insight I would appreciate it-I really like this program when it is working properly it has been flawless.Thanks.