Cant install off Disc

Discussion in 'Acronis True Image Product Line' started by Observr, May 16, 2009.

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  1. Observr

    Observr Registered Member

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    Hi I've checked the forums and cant seem to find an post for this. I have just brought a boxed version of True Image Home 2009. After placing the disc in the drive I get the splash screen but nothing happens when I click in the install Line.
    I have also tried cleaning the disc and starting the setup manually directly from the disc rather than the Autorun program but still nothing happens.

    Any idea's would be welcome thanks.:doubt:
     
  2. DwnNdrty

    DwnNdrty Registered Member

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    Try disabling your antivirus and/or firewall.
     
  3. Observr

    Observr Registered Member

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    Thanks for advise, I did try that. Looks like I have a corrupted disc maybe ??
     
  4. DwnNdrty

    DwnNdrty Registered Member

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    Can you check if the disc will work on another computer?
     
  5. wtsinnc

    wtsinnc Registered Member

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    Hello Observr;

    Do you/did you have any previous version of Acronis installed ?
     
  6. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello all,

    Thank you for using Acronis True Image

    Observr, please register the license on our web site, download the installation file and save the file to your desktop. Launch the file and see if the issue persists.

    You can learn more on how to download the program here

    Thank you.

    --
    Oleg Lee
     
  7. Observr

    Observr Registered Member

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    Thanks for replies.....I will try that and see how it goes :)
     
  8. Observr

    Observr Registered Member

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    Just an update....disc supplied was faulty, new disc arrived installed smoothly thanks again ppl. :)
     
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