Can't download Iolo update

Discussion in 'ESET Smart Security' started by gberns, Jul 21, 2011.

Thread Status:
Not open for further replies.
  1. gberns

    gberns Registered Member

    Joined:
    May 2, 2004
    Posts:
    131
    I use Iolo's System Mechanic, a highly regarded utility suite. The program says it has an update but Eset will not let me download it as it claims it may have an unknown virus within it.

    I am downloading from Iolo's web site and have no fear of the file. Must I turn off my security to get it?
     
  2. NoobStick

    NoobStick Guest

    Joined:
    Jun 23, 2011
    Posts:
    0
    Hello gberns

    Could it be that Eset has detected a potential unwanted program? if that is the case and you have detection for potentiel unwanted programs turned on, then you can try to only turned that feature off and see what happens .If you still get the same message, then take a snapshot and post it here, so the the guys from Eset support has something to work with.

    Have a nice day

    NoobStick
     
  3. gberns

    gberns Registered Member

    Joined:
    May 2, 2004
    Posts:
    131
    I am using the beta of eset 5 and can not find where to turn off that feature. Would appreciate guidance.
     
  4. NoobStick

    NoobStick Guest

    Joined:
    Jun 23, 2011
    Posts:
    0
    Hello gberns
    Here is a short guidance, hope it helps...

    Regards

    NoobStick
     

    Attached Files:

    • eset.png
      eset.png
      File size:
      111.8 KB
      Views:
      252
  5. gberns

    gberns Registered Member

    Joined:
    May 2, 2004
    Posts:
    131
    Thanks.
     
Thread Status:
Not open for further replies.