Can't create 'secure zone' on HD

Discussion in 'Acronis True Image Product Line' started by Thick_Nick, Jul 5, 2006.

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  1. Thick_Nick

    Thick_Nick Registered Member

    Joined:
    Jul 5, 2006
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    I can't seem to create a 'secure zone' using the 'manage secure zone' wizard. Hard Drive capacity is 112GB (NTFS file system). Everything appears to be working fine until second reboot when XP Home starts & nothing happens at all. The log file says 'failed to find secure zone'. Nothing appears in: Administrative Tools/Computer Management/Disk Management.o_O

    Log:
    <?xml version="1.0" encoding="UTF-8" ?>
    <log build="3677" product="Acronis True Image Home" uuid="BDCA3A45-E763-4317-B971-8AEC1ECA451B" version="9.0">
    <event code="2" id="1" message="The &quot;Current manage Acronis Startup Recovery Manager operation&quot; operation started" module="100" time="1152098012" type="2" />
    <event code="1003" id="2" message="A reboot is required for completing this operation.
    A reboot is required for completing this operation; the operation will be cancelled if you choose not to reboot now.
    : reBoot/Cancel" module="10" time="1152098014" type="3" />
    <event code="1003" id="3" message="A reboot is required for completing this operation.
    A reboot is required for completing this operation; the operation will be cancelled if you choose not to reboot now.
    : reBoot/Cancel: User replied: reBoot" module="10" time="1152098022" type="2" />
    <event code="1005" id="4" message="Preparing for rebooting Windows..." module="10" time="1152098022" type="2" />
    <event code="503" id="5" message="Analyzing partition C:..." module="1" time="1152098023" type="2" />
    <event code="506" id="6" message="Locking partition C:..." module="1" time="1152098023" type="2" />
    <event code="1004" id="7" message="Rebooting Windows. Operations will be executed before the system starts..." module="10" time="1152098025" type="2" />
    <event code="2" id="8" message="The &quot;Current manage Acronis Startup Recovery Manager operation&quot; operation started" module="100" time="1152098273" type="2" />
    <event code="503" id="9" message="Analyzing partition 0-0..." module="1" time="1152098274" type="2" />
    <event code="503" id="10" message="Analyzing partition C:..." module="1" time="1152098275" type="2" />
    <event code="124" id="11" message="Preparing Acronis Startup Recovery Manager..." module="100" time="1152098276" type="2" />
    <event code="127" id="12" message="Failed to find Acronis Secure Zone." module="100" time="1152098276" type="4" />
    <event code="126" id="13" message="Failed to prepare Acronis Startup Recovery Manager." module="100" time="1152098276" type="2" />
    <event code="5" id="14" message="Operation has completed with errors." module="100" time="1152098277" type="4" />
    </log>

    Any help appreciated
     
  2. Thick_Nick

    Thick_Nick Registered Member

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    Jul 5, 2006
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    It works fine now as long as I choose not to activate the 'start up recovery manager'. Maybe my BIOS settings are preventing it?o_O :doubt: o_O
     
  3. Menorcaman

    Menorcaman Retired Moderator

    Joined:
    Aug 19, 2004
    Posts:
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    Location:
    Menorca (Balearic Islands) Spain
    Hi Thick_Nick,

    Yes, sounds as if your motherboard has some form of BIOS based virus protection that is set to "Enabled". Activating the Startup Recovery Manager modifies your Master Boot Record (the boot TI with F11 feature), which your BIOS is probably preventing.

    Regards
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Thick_Nick,

    Thank you for choosing Acronis Disk Backup Software.

    Would like to add to Menorcaman suggestion. Could you please tell us if you use Norton GoBack? Please note that if you use it you will need to disable Norton GoBack prior to the creation of Acronis Secure Zone. Please also have a look at this FAQ article describing specific Acronis True Image 9.0 Home functions which require to disable Norton GoBack first. Please also try to create Acronis Secure Zone and activate Acronis Startup Recovery Manager when booting from Acronis True Image Bootable CD and see if the issue persists.

    Thank you.
    --
    Aleksandr Isakov
     
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