Can't Complete TI8 Install

Discussion in 'Acronis True Image Product Line' started by mneblett, Feb 11, 2005.

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  1. mneblett

    mneblett Registered Member

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    Feb 11, 2005
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    I start the installation of build 796 from the downloaded file, and the installation progresses to the small dialog box for drivers. After a few seconds the program (and the whole computer) locks up -- the little clock in the box halts and there's no response to mouse or keyboard inputs. Power-off shutdown of the computer is the only out.

    Seems pretty obvious a driver conflict of some sort; I was hoping someone might have an idea where to start looking.

    Thanks!
     
  2. bobbyjak

    bobbyjak Registered Member

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    Dec 17, 2004
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    Maybe a bad download??..Download again & re-try..
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello mneblett,

    Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/).

    Could you please do the following in order to check out the integrity of the installation package?

    - Download the checksum utility from www.acronis.com/files/support/md5sum.exe
    - Run the application and click on the ellipsis sign to browse and select the installation package you downloaded;
    - The MD5 value for Acronis True Image 8.0 (build 796) must be C3FCC4C3018F4687275CA283E68537DB

    If the installation package is ok but the error still remains please send a letter with the link to this thread to support@acronis.com.

    Thank you.
    --
    Ilya Toytman
     
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