CANON A95 CAMERA NOT DETECTED

am running zoombrowse. cannot download or upload.
get message: no camera detected. sometimes the
program does work. tried reinstalling.
tried with win98 and xp.
thanks a million

 

Have you tried Canon USA support? I found the folks at the 800
number to very helpful and knowledgeable:

http://www.usa.canon.com/consumer/controller?act=ContactCanonAct

Is the camera turned on?

Is the Mode switch in the rear on Playback?

 

thanks a million. i contacted them and they helped.
basically i downloaded the driver for my computer,
and started the computer with the camera off. then,
when i turned it on a dialog came on making the final
installation.