recently bought a twelve month license. each time it tries to update it comes up server connection failure. I'm running winxp pro. It has not updated since 8/2/03, version1.473 Was working fine until then please help ......Jim PS sorry I forgot to mention I have rechecked my user name & password, and yes there is an open internet connection............Jim
Re:cannot update: Solved Its sorted now, my son had changed the settings in Zonealarm as soon as I allowed it again no problems. Sorry to clutter up the forum with unnecessary posts ..............Jim
Hi Jim, Just a thought, put a password on ZA, so your son can't change settings anymore. rgds, Martin