Cannot uninstall Smart Security

Discussion in 'ESET Smart Security' started by Patience, Jan 21, 2012.

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  1. Patience

    Patience Registered Member

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    Jan 21, 2012
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    Location:
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    I downloaded the trial version of Smart Security a while ago and have about 3 days left. Today I decided to purchase the 2 year NOD32 Antivirus instead of Smart Security so I paid and downloaded Antivirus and then I tried to uninstall Smart Security and it wouldn't let me remove it.

    I thought that perhaps installing NOD32 Antivirus would also remove Smart Security but it said it already has the current version (makes sense).

    How in the world do I remove Smart Security in order to being using the NOD32 Antivirus download I purchased? I'm a bit anxious as the trial will end and then I won't have any protection on the PC.

    Thanks very much.
     
  2. Cudni

    Cudni Global Moderator

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  3. Patience

    Patience Registered Member

    Joined:
    Jan 21, 2012
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    2
    Location:
    USA
    Hi Cudni -

    The first time I booted into Safe Mode, the uninstaller didn't work so I tried botting into Safe Mode with Networking and that did the trick. I uninstalled Smart Security and was then able to install Antivirus. YAY!

    Thank you sooo much.
     
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