Cannot send confirmation message with outlook nod32 3.0.566

Discussion in 'ESET NOD32 Antivirus' started by Pao1o, Apr 17, 2008.

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  1. Pao1o

    Pao1o Registered Member

    Joined:
    Apr 17, 2008
    Posts:
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    Dear sirs,

    I have nod32 3.0.566, everytime that the sender ask me for confermation, I cannot send it, 'cause outlook says "not possible send confirmation message".

    Sorry for my poor english, but I hope you understand anyway.

    What can I do?

    I've red something similar on
    https://www.wilderssecurity.com/showthread.php?p=999891#post999891

    but it's not for me 'cause is regarding nod 2.7.
    I've searched in advanced setup of my nod, but not finding what I need.


    Please have you any help?


    Best regards.
     
  2. ASpace

    ASpace Guest

    Welcome to Wilders!

    You use too old version .

    This problem has been fixed in the new version . Upgrade to v 3.0.650

    1. Download fresh new version of ESET NOD32 Antivirus 3.0 from
    http://www.eset.com/download . Make sure that you choose the correct version.

    2. Uninstall your current version from Control Panel
    3. Reboot the computer when prompted
    4. Delete manually these folders:

    for XP:
    - C:\Program files\ESET
    - C:\Documents and Settings\All users\Application data\Eset
    - C:\Documents and Settings\~username~\Local Settings\Application data\Eset

    for Vista:
    - C:\Program files\ESET
    - C:\Program data\Eset
    - C:\Users\~username~\AppData\Local\Eset

    5. Reinstall your ESET software using the file you downloaded in step1 . Use typical install. :thumb:
     
  3. Pao1o

    Pao1o Registered Member

    Joined:
    Apr 17, 2008
    Posts:
    5
    Many many thanks.
    But I have only a 56k modem and for that it's a pain to download new version.
    Is there any manner to fix my version without downloading a new one?
    If there is no manner I certainly download the new version e do as you have kindly explained.

    Bye and thanks for welcome me.
     
  4. proactivelover

    proactivelover Registered Member

    Joined:
    Apr 7, 2006
    Posts:
    840
    Location:
    Near Wilders Forums
    i am also a dialup user
    it's take's 20 to 30 min to download letest installer v650(19.5mb)
     
  5. ASpace

    ASpace Guest


    Unfortunately - NO . You really should download and use 3.0.65x build because it is much changed than what you have - 3.0.5xx build.
    3.0.5xx are different story builds.
     
  6. Pao1o

    Pao1o Registered Member

    Joined:
    Apr 17, 2008
    Posts:
    5
    I,ve downloaded new file
    then I,ve tried to delete C:\Program files\ESET
    but I cannot
    I've deleted them with killbox and with the dos (finish explorer.exe\prompt dos...cd programfiles\del eset)
    Finally I have deleted all.

    But when installing new version something going wrong: :'( it tells me like down below

    http://it.geocities.com/pao1o_2007/img/cap08_009.gif

    http://it.geocities.com/pao1o_2007/img/cap08_010.gif

    I've clean my registry but still can't install my new version.

    Please help me cause I'm without antivirus.

    best regards
     
  7. Pao1o

    Pao1o Registered Member

    Joined:
    Apr 17, 2008
    Posts:
    5
    Sorry but I can't view my images.

    I think I've to remove some registry key manually, but i don't know whic one is to remove.

    I've search any folder named eset but noone is found.
    I've search in the registry every trace of eset even in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
    Nothing at all.
    How can I solve it?

    Thanks in advance.
     
    Last edited: Apr 18, 2008
  8. Pao1o

    Pao1o Registered Member

    Joined:
    Apr 17, 2008
    Posts:
    5
    It's ok now.
    I've had to do regedit
    find all the entrance with eset
    and manually remove all of them

    But now it seems working

    Now I'm updating last definition and after I will check if all was ok.


    Thank you

    P.S. It was not easy as I used to think, but now it's all ok: I can send confirmation message with outllok e new version nod32.


    Many many thanks
     
    Last edited: Apr 18, 2008
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