Cannot restore on RAID with Image Server

Hello,

I downloaded your evaluation product Acronis Image Server to take snapshots of my SBS2003 server and provide me with a quick disaster recovery solution ... Disaster is the word.

I cannot restore the images I created on my server. Acronis do not restore boot partition without reboot and the reboot doesn't recognize raid, worse I couldn't even restore my server on a stupid SATA drive without NTDLR error message.

What's wrong ? I checked the image, no warning.

Very disappointed.

Alex Huart

 

Hello Alex,

Thank you for choosing Acronis Server Disk Backup Software.

Please make sure that you use the latest build (101 of Acronis True Image 8.0 Server for Windows which is available at: http://www.acronis.com/enterprise/support/updates/

To get access to updates you should create an account at:
http://www.acronis.com/enterprise/my/
then log in and use your serial number to register your software.

Please boot your computer from the Acronis True Image rescue disc and press F11 key when the selection screen appears. After you get the "Linux kernel command line" prompt, please modify it in the following way:

quiet acpi=off noapic and click on the OK button.

If that doesn't help, please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

Please create an account, then log in and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Please boot up from the Windows Bootable CD, then go to the Recovery Console (the first Repair option you come to).

From the command prompt please type:

FIXMBR C:
FIXBOOT C:
COPY CDDrive:\I386\NTLDR C:\
COPY CDDrive:\I386|NTDETECT.COM C:\
BOOTCFG /rebuild

After that, please reboot your computer.

You can find the reason of this error message in the Microsoft Knowledge Base here.

Thank you.
--
Tatyana Tsyngaeva