Cannot restore from recovery cd

Discussion in 'Acronis True Image Product Line' started by Wayne_, Nov 18, 2005.

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  1. Wayne_

    Wayne_ Guest

    Using build 2302

    I backed up some files to an image. I then booted to the recovery CD and tried to restore those files through the network.

    If I tell it not to verify the archive, it just immediately says it could not restore a file and gives retry, ignore, cancel. Retry fails again, ignore just goes to the next file. If I tell it to verify, the file verifies, then it starts failing the same way when restoring.

    I have placed the image file on a network drive and a CD and both fail the same way. I JUST created the image a few minutes ago. I CAN restore from the same archive using the windows version of your software, just not from the boot version.

  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Wayne_,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please create the sysinfo.txt file (please see Acronis Help Post for the instructions) and send it to Acronis Support along with the link to this thread? We will try to solve your problem in the short time.

    Thank you.
    Irina Shirokova
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