I am running Vista X64 Ultimate with Acronis 11 True Image Home Build 8,053. My system started to become a little unstable, I think as the result of the updating of some drivers, so I decided to do a complete HD restoration. Unfortunately I was not able to achieve this. My .tib backup is located on an external USB drive and I followed the wizard's instructions, but the process stuck after the reboot at the black 'Acronis is loading' (or similar) screen. I then had to do a power-off shutdown to get the PC going again. I also tried using both the boot recovery disc and the F11 Startup Recovery Manager processes (the latter had previously been enabled), all to to no avail - just nothing happens except Windows starts up normally. Also I am not now able to access the external drive with the backup on (perhaps because Acronis still had it 'locked') even though I've done a System Restore. I've used Acronis previously on XP Home with no problem. Can anyone give me some advice, please? As well as installing the disc image I should also like to get access to my external drive again!