Cannot print from secure site again

Discussion in 'Prevx Betas' started by Knighthood, Aug 18, 2011.

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  1. Knighthood

    Knighthood Registered Member

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    For some reason it came back again that I cannot print from secure site again. This is WSA v7.9.04 with win7/64 pro.
     

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  2. Knighthood

    Knighthood Registered Member

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    I forgot to add that it was fine under firefox 5.0 until I upgrade to firefox 6.0.
     
  3. shadek

    shadek Registered Member

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    Is Firefox 6.0 still i beta? I remember the regular policy that betas are never supported... but this might have changed with the completely new product WSA (as it's completely re-written).
     
  4. SweX

    SweX Registered Member

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  5. PrevxHelp

    PrevxHelp Former Prevx Moderator

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  6. shadek

    shadek Registered Member

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    Sorry, fellow swede! It's been two years since I last used Firefox so I'm not entirely updated. :D Perhaps I'm the one needing a new patch and version number. I'm getting old. :D
     
  7. SweX

    SweX Registered Member

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    Haha no problem. FYI I am not using Firefox either. I'm out in the bush on a nice Safari :shifty:
     
  8. Knighthood

    Knighthood Registered Member

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    It is done now with file name secure site print. Thanks.
     
  9. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Thanks for the log! We will hopefully have this fixed in the next update - I'll let you know as soon as it's available.
     
  10. Knighthood

    Knighthood Registered Member

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    I still cannot print from secure site under version 7.9.0.4 through FireFox 6.0
    :'( :'( :'(
     
  11. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    We'll have the update pushed out soon which should correct printing.
     
  12. Knighthood

    Knighthood Registered Member

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    I still cannot print from secure site under version 8.0.0.7 through FireFox 6.0
    :'(
     
  13. firzen771

    firzen771 Registered Member

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    same thing is happening for me here, except im using FF 7 Beta 2
     
  14. joeblow789

    joeblow789 Registered Member

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    Same issue with WSA 8.0.0.7 & FF 3.6.20 on XP Pro SP3. In addition, any HTTP site can't be printed after viewing an HTTPS site.
     
  15. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    We'vehad a few more reports of this as well and we should hopefully have it fixed in the next build.

    Thanks for the help!
     
  16. Knighthood

    Knighthood Registered Member

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    Still waiting for the fix on the next build.
     
  17. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Could you let me know if you're using a physical printer or a virtual printer (i.e. a "print to PDF" driver)?

    Thanks!
     
  18. Knighthood

    Knighthood Registered Member

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    I am using both CutePDF writer and Cannon Inkjet iP4500 series and both does not work in secure mode.
     
  19. joeblow789

    joeblow789 Registered Member

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    Similar situation here, using PDFCreator & HP Deskjet 842c. Unfortunately, I've been crazy busy & even had my motherboard die on me, so I haven't had a chance to submit any logs. May be next week before I can do that (still on 8.0.0.7).
     
  20. Knighthood

    Knighthood Registered Member

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    I still cannot print from secure website under WSA 8.0.0.15 and Firefox 6.0.2 using either CutePDF writer or Cannon Inkjet iP4500 series. I don't understand why it is taking so long to fix it when it was working under Firefox 5.0 and WSA v7.9.04. The ability to print from secure site is one of the most important function and would be a deal killer for many people if this is not fixed in a timely matter and tested ahead of time of all future Firefox version before it move out of beta version so WSA users would not have to deal with this in Firefox release version. Come tomorrow it would be one month since I reported this problem and still no fix. . . .
     
    Last edited: Sep 17, 2011
  21. Crinie

    Crinie Registered Member

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    Had a similar problem on friends' box, her IE and FF refused to print online email, tried Chrome and it printed, go figure
     
  22. Knighthood

    Knighthood Registered Member

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    I just read from another user that they were not able to print from a HTTP site either and so I check it out and it is true for me too. I had it at MAX for HTTP and I cannot print it from ANY SETTING that shows a lock on the WSA icon. I finally can print it with a setting of LOW ( no lock icon showing ). Please fix this asap for it was been at least a month now.

    Thanks
     
  23. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Thank you for the information. We're still investigating this to try to find the cause but we'll hopefully have answers soon.

    Could you let me know if you're seeing this on your Win7 x64 SP1 box (from your signature?)

    Thanks!
     
  24. Knighthood

    Knighthood Registered Member

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    Yes, my signature is up to date AND testing on this PC only. The other PC is old and OS is XP x32 and nor tested nor write up anything about that. Too slow ( Pentium 4 CPU ).
     
    Last edited: Sep 19, 2011
  25. Knighthood

    Knighthood Registered Member

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    You can close this out now. It is now fixed under FireFox 7.0 and WSA v8.0.0.38! Nice job WSA team !
     
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