My computer is a Windows 7 Pro machine, 64 bit, service pack 1 with 6GB of memory. My problem is that I simply cannot install Eset Smart Security 5 at all. I have tried with the live installer and the off-line installer. The off-line installer gets as far as "installing drivers" then stops and rolls back all the changes and tells me there was an error during installation. Prior to installing V5 I was running ESS V4, I have completely uninstalled this now but the problem still persists. Any ideas how I can get the new version installed? Edit - Just tried to install on a Windows 7 32 bit VM and it would not install there either, surely I'm not the only one having issues in light of this?