Cannot install acronis backup server (enterprise server)

Discussion in 'Acronis True Image Product Line' started by BlackSun, Nov 17, 2007.

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  1. BlackSun

    BlackSun Registered Member

    Jun 21, 2006
    i have the version 9.1 build 3862 of the acronis true image enterprise server trial.

    i cannot install the acronis backup server.

    here ist the logfile from the msi installer.

    View attachment log.txt

    kind regards
  2. bodgy

    bodgy Registered Member

    Sep 22, 2005
    What order are you installing the products in?

    With Echo (the latest version) TI Agent must be installed before the backup server, with Agent asking for the licence number - though in the trial version it probably won't ask for this.

    The log file is certainly expecting to find some part of Enterprise pre-installed.

    So I imagine the copy you have (which of course is now out of date) might expect the same installation techniques. You would be able to install the actual TI Enterprise Server - as if that doesn't find the licence number (in the full version) it will ask for it.

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