Cannot get support

Discussion in 'EULAlyzer Forum' started by tbranaman, Oct 27, 2006.

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  1. tbranaman

    tbranaman Registered Member

    Joined:
    Oct 27, 2006
    Posts:
    1
    I purchased an upgrade to EULAlyzer Pro, but when I attempt to verify the license, I first get an Error 13A, followed by 41A. I have been unable to get any response from Javacool software, and this has been going on for about a month. Anybody have any ideas how to either get around this verification error or get a response from Javacool?
     
    tbranaman, Oct 27, 2006
    #1
  2. javacool

    javacool BrightFort Moderator

    Joined:
    Feb 10, 2002
    Posts:
    4,099
    Hi,

    It seems your messages were redirected erroneously by filtering software on our e-mail server. :doubt:

    I have disabled the software that was causing the issue until I can investigate exactly why it's happening - and you should see a response in your e-mail inbox.

    (Please try verifying again - the issue should be fixed. :))

    My apologies for the inconvenience.

    Best regards and thanks,

    -Javacool
     
    javacool, Oct 28, 2006
    #2
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