My problem is that an application I just installed absolutely will not connect to the internet no matter what I've tried. When it is supposed to connect, I get a warning that the secure connection to the server has failed (and that the problem is probably the firewall). I use Look n Stop, but that seems to be all OK: the application is listed and permitted, and the log indicates that a connection has been made to the correct ip address, port 443. All connections that are unrelated to this software are fine. I completely disabled LnS to see if that was it, but still no connection. I tried using only Windows Firewall, again no connection. I also reverted all changes that had been made by Secure-it and Harden-it -- still nothing. I did a clean reinstall of the software, no help. The techs at the software maker had no effective suggestions - they think it's the firewall - but it won't connect even with no firewall. The software is not some exotic adventure, it's just an internet-postage program called Dazzle that needs access to the internet to set up and use. While this might turn out to be a problem unrelated to firewalls, I hope someone in this forum might have an idea(s) that could help here. I trust a mod will redirect this if I've posted in the wrong forum. (I run winxpsp2 and use a cable connection.) Thanks and Happy New Year to all.