Cannot Deactivate Machine From License

Discussion in 'Prevx Releases' started by profaders, Aug 17, 2009.

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  1. profaders

    profaders Registered Member

    Aug 17, 2009

    I have recently had to reinstall and reconfigure a pair of HDDs on a Raid system after a PC PSU failure. The PC system build is therefore different.

    I have a 3 machine licence.

    I have entered the Manage PC area but now can't deactivate the machine in question from my list. I get the error:

    Error: [noparse](CHK00:cool:[/noparse] It is not possible to remove another system from this license at this time

    Can someone provide me with any help here?

  2. PrevxWebDesigner

    PrevxWebDesigner Former Prevx Moderator

    Nov 13, 2008
    Hi Profaders,

    PM me your license key, along with which machine name you would like to be deactivated, and I shall perform this for you manually.

    Alternatively, make this same request in our support inbox ( and this will be dealt with ASAP :)
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