Cannot Create Mirror in ERAS?

Discussion in 'Other ESET Home Products' started by El_Man, Oct 15, 2008.

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  1. El_Man

    El_Man Registered Member

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    Hello, all.

    Am having a little problem with a new installation... SBS2003 server, running ERAS and ERAC versions 2.0.110, and NOD32 AV 2.70.39 and XMON Module 2.71.9 on the server itself.

    The mirror function on 2.70.39 is disabled, as I wanted to update the NOD32 v3 PC clients and 2.70.39 on the server using the built-in HTTP server in ERAS. The license file is valid, the update username and password is correct, and 'Virus signature DB version' on the General tab is current. On the Updates tab, 'Create update mirror', 'Provide update files via internal HTTP server', and 'Create update mirror for NOD32 version 2 products' are all checked. All clients can see the ERAS, and vice-versa.

    But the mirror directory isn't being created. The folder to store the mirror files is set to 'mirror\', the default, but nothing is there in the ESET directory, and no directory called mirror is anywhere on the server. Therefore none of the clients are being updated.

    This is a completely fresh install. I'm stumped. o_O

    If the update is failing, where is that log kept?
     
  2. nonoise

    nonoise Registered Member

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    the mirror folder should be in c:\documents and settings\all users\application data\eset\ ... \mirror
    logs are stored in those folders too
    double check if you put your username and pw correctly in console. also when updating client with nod32 v2.7 - path to update server is http://servername:port/nod32v2
     
  3. El_Man

    El_Man Registered Member

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    Ahh, there it is! And it's updating. Thank you. :D

    One more problem, the nod32v2/ directory within it is empty. The log contains the line "<UPDATER_ERROR> Nod32v2 mirror update failed, Error downloading, code : 6". Any idea what a 'code : 6' is?
     
  4. nonoise

    nonoise Registered Member

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    try to delete all the files and folders in mirror folder, then click Update now in console again.
     
  5. El_Man

    El_Man Registered Member

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    I think I'll leave it as is. I changed the NOD32 v2.7 on the server to get its updates directly, rather than from the mirror. It's the only v2.7 install on the network, so I'm not saving any bandwidth. And the v3 mirror is working for all the other clients, so all is well. Thanks! :)
     
  6. barhoum

    barhoum Registered Member

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    Hi,
    I have the same problem : <UPDATER_ERROR> Nod32v2 mirror update failed, Error downloading, code : 6
    Does someone can help me ?
    Thkx
     
  7. sfx0815

    sfx0815 Registered Member

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    I have 2 remote admin servers. One with a license of "Antivirus Business Edition" and one with a license of "Smart Security Business Edition". On the first server I have the same problem. On the server with "Smart Security Business Edition" I get all the update files into the nod32v2 directory. There is a call open but I've got no answer.
     
  8. bio

    bio Registered Member

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    same problem here... the mirror/ folder updates just fine but the nod32v2 folder remains empty and generates this error message.
    Contacted dutch support and they said it could be possible that the update servers are busy.. sounds to me they don't know it either.

    any ideas ?

    regards
    bio..
     
  9. SmackyTheFrog

    SmackyTheFrog Registered Member

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    A fairly large component update (17mb) was released yesterday and I am guessing it really swamped the update servers. I would keep hitting update now and maybe give it a day or two.
     
  10. miki75

    miki75 Registered Member

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    The 17mb was "Module" update ... not component update :(
    Eset rebuild the ENGINE0 (old ENGINE0 + ENGINE1)

    Regards

    Miki
     
  11. bio

    bio Registered Member

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    5 days later and problem still exists .. any idea's ?
     
  12. CarlB

    CarlB Former Eset Employee

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    From ERAC, try going to Tools -> Server Options -> Other Settings - Edit Advanced Settings

    Then from the Configuration Editor, ESET Remote Administrator -> ERA Server -> Setup -> Mirror for NOD32 version 2 (notice it is a separate branch)

    Check the options there, it is possible for it to be configured with a different update server source than the v3/4 mirror.
     
  13. Darf76

    Darf76 Registered Member

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    Im having problems updating the NOD32v2 mirror
    The mirror for NOD32v3 is working fine.
    I have the same problems as mentioned earlier in this thread, but Im getting
    this error message

    <UPDATER_ERROR> Creating NOD32 v2 mirror failed, (code: 4, description: Error downloading, code: 6)

    Can anyone please help?

    I have tried to delete all files in mirror and in mirror/nod32v2
    but still I get this Error message
     
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