Cannot create cd using bootable rescue media creator

Discussion in 'Acronis Disk Director Suite' started by dstanton, Jul 16, 2005.

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  1. dstanton

    dstanton Guest

    When I try to create the cd, and it is at the step where it says to proceed, I receive this error:

    Error burning the bootable cd-r/cd-rw

    I just purchased this software, So I would guess it is the latest version.

    Thanks,

    Daniel
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Daniel,

    Thank you for choosing Acronis Partition and Disk Managing Software.

    There are several ways to try if you get the error burning Acronis Bootable CD:

    1. Boot into Safe mode (press F8 when Windows starts up and choose Safe mode to boot into) and then create Acronis Bootable CD;

    2. Uninstall any CD burning software temporarily and then create Acronis Bootable CD;

    3. If you use Windows XP please uncheck the "Enable Cd recording on this drive" box in the "Recording" tab (to get to this tab please right click on the CD-drive in "My computer" and choose "Properties")

    4. One more workaround:

    - Eject any disc from the burner prior to starting the program;
    - Proceed until the program asks for a disc;
    - Insert a disc and then click the OK button to close the tray automatically.

    If all these methods do not help please send a letter with your serial number to support@acronis.com along with the link to this thread indicating in the subject of the letter that you want to contact Ilya Toytman. I will try to help you with the solution.

    Thank you.
    --
    Ilya Toytman
     
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