Edit:Most issues have been resolved. To save others reading time in this thread, I will soon make an index of the most relevant post's and I will locate that in my final post of the thread. Dear People I'm having a lot of trouble trying to create the secure zone. Every time I get an error msgbox error #1384. I've done a lot of googling on the subject and have seen a lot of other people have this trouble, some responses by Acronis representatives, but no solutions.. My pc is a less than one week old HP laptop. It has a dual core 64 bit AMD processor, with vista home basic 32 bit and still the original factory install and 3 gigs of ram. ... I installed the latest Nod32 security suite which includes it's own anti-virus, anti-spy and firewall before ever connecting to the internet. Windows defender is disabled because Nod32 requires it to be. I then immediately installed Vista service pack 2, which I had an official copy of on DVD and after all that I connected to the internet and installed the other MS updates. My Acronis True Image build number is: 9709... that I know is the newest, as of two days ago. This is my personal pc, and I live alone, so I know that it has not been tampered with and I have made no windows configuration changes. (1) With my google searching, one top rated member at experts exchange suggested that it may be necessary to sign in as an administrator. Sounded hopeful, but unfortunately Vista home basic does not allow for and easy way to do that. (1.1) Then I found where another well qualified expert at experts exchange made a post on how to make some registry edits so I can boot and logon as the administrator, but still no luck. (2) I found and ran the "run as administrator" (the built in vista program), but that also did not help. (3) Then I purchased the acronis license and registered the product; still the same. (4) I also scanned with nod32 and it showed me as clean and tried disconnecting from the internet and turned off Nod32 and it's firewall. Still no luck. Any ideas? (5) The location's where I've tried creating it are (5.1) on my C partition, which has about 70 gigs of free space and (5.2) tried creating it on 40 gigs of unallocated space, (as I read in the help file that can be done), but when I try that I see the unallocated space but the check box is disabled. (5.3) I also created a partition using vista's partitioning tools and tried to create the Secure zone there, same error. (6) I also tried disconnecting from the internet and disabling Nod32 and it's firewall; however that didn't help either. Thanks in advance. I am happy with the product over all, but would really like to be able to restore at boot time. Edit: Corrected the error number and my build number and my pc specs. And I reworded and rearranged the order of parts of what i wrote, in an attempt to make it clearer and easier to respond to .