can you help?

Discussion in 'adware, spyware & hijack cleaning' started by hasbin acharlie, Jun 5, 2004.

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  1. hasbin acharlie

    hasbin acharlie Registered Member

    Joined:
    May 5, 2004
    Posts:
    10
    Recently ive noticed a ms dos program that appears on my toolbar called "conagent" it disapears almost automatically without me being able to get to the blumin thing to find out what it is?
    there was a problem with my machine it crashed on startup and some how ive managed to find out its location. C drive, windows, system, open the files and its located in there. also when looking at the program it said "client activated"...?
    have you ever had dealings with this program? what does it do? im a little concerned being a novice with pc, due to its name and knowing that ms dos can be used to do what ever you like. shall I delete it or is it just part of another program?
    I use adaware, spysweeper and hijack this none of them have ever picked it up?
    I would be grateful for any advise.

    regards,
    hasbin acharlie
     
  2. illukka

    illukka Spyware Fighter

    Joined:
    Jun 23, 2003
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  3. hasbin acharlie

    hasbin acharlie Registered Member

    Joined:
    May 5, 2004
    Posts:
    10
    hijack this log please

    i posted yesterday yes the file you copied and pasted was the same one ive not had chance to deal with that yet, as i now have a tool bar attached itself to my internet explorer ive managed to stop most of the additional stuff that came with it can you help?
    ive run adaware6 spysweeper and cw shredder, oh and panda scan after my avg. it seems to normally get another file or so? i kept getting trojon alert yesterday but denied access to it obviously can you see whats wrong?

    regards charlie

    Logfile of HijackThis v1.97.7
    Scan saved at 11:25:49, on 06/06/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\WINDOWS\SYSTEM\NVSVC.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
    C:\PROGRAM FILES\MESSENGER PLUS! 3\MSGPLUS.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\PTSNOOP.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\WINDOWS\SYSTEM\SISSWLED.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\PROGRAM FILES\LOGITECH\ITOUCH\ITOUCH.EXE
    C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
    C:\PROGRAM FILES\CREATIVE\SHAREDLL\CTNOTIFY.EXE
    C:\PROGRAM FILES\DART SHOW DOWNLOAD\LOGO VGA.EXE
    C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
    C:\PROGRAM FILES\CREATIVE\SBLIVE\REMOTECENTER\RC\RCMAN.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOTDD01.EXE
    C:\PROGRAM FILES\CREATIVE\SHAREDLL\MEDIADET.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
    C:\PROGRAM FILES\DAP\DAP.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\WINDOWS\DESKTOP\CLEAN UP PUTER STUFF\HIJACK THIS\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchweb2.com/searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchweb2.com/searchbar.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.windsblowin.co.uk
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchweb2.com/searchbar.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.windsblowin.co.uk
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchweb2.com/searchbar.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchweb2.com/searchbar.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchweb2.com/searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.windsblowin.co.uk
    R3 - Default URLSearchHook is missing
    F1 - win.ini: load=ptsnoop.exe
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {B383B020-4297-F628-7FB6-87E4CFB8F0A3} - C:\PROGRAM FILES\UPCOMPMODE\HECK CHIN.DLL
    O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: junk part title - {7551BCE5-37CB-8DA0-B80E-7922DA4E09C1} - C:\PROGRAM FILES\UPCOMPMODE\HECK CHIN.DLL
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [ATIGART] c:\ati\gart\atigart.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [SiSSWLED] C:\WINDOWS\SYSTEM\sisswled.exe
    O4 - HKLM\..\Run: [ICSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRAM FILES\GRISOFT\AVG6\avgcc32.exe /startup
    O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
    O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
    O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
    O4 - HKLM\..\Run: [tyrqx] C:\WINDOWS\tyrqx.exe
    O4 - HKLM\..\Run: [flag phone] C:\PROGRA~1\DARTSH~1\LOGO VGA.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [NVSvc] C:\WINDOWS\SYSTEM\nvsvc.exe -runservice
    O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
    O4 - HKLM\..\RunServices: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
    O4 - HKLM\..\RunServices: [MessengerPlus2] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
    O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\SBLive\RemoteCenter\Rc\RcMan.EXE
    O4 - Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\iTouch\lcamera.exe
    O4 - Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    O4 - Startup: hp instant support.lnk = C:\Program Files\Hewlett-Packard\hpis\bin\matcli.exe
    O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37955.4828009259
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
     
  4. snapdragin

    snapdragin Administrator

    Joined:
    Feb 16, 2002
    Posts:
    8,415
    Location:
    Southern Ont., Canada
    Hi hasbin acharlie, I've merged you two threads together so your first paragraph makes a bit more sense since it seems you were replying to someone, in this case, illukka.

    Please keep all replies in one thread until your problem is resolved. Thank you.

    Regards,

    snap
     
  5. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    This is a direct result of using Messenger plus which bundles this insisious spyware hijacker with it and reinstalls it everytime it's updated. I strongly advise you to uninstall messenger plus

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchweb2.com/searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchweb2.com/searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchweb2.com/searchbar.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchweb2.com/searchbar.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchweb2.com/searchbar.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchweb2.com/searchbar.html
    R3 - Default URLSearchHook is missing

    O2 - BHO: (no name) - {B383B020-4297-F628-7FB6-87E4CFB8F0A3} - C:\PROGRAM FILES\UPCOMPMODE\HECK CHIN.DLL
    O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
    O3 - Toolbar: junk part title - {7551BCE5-37CB-8DA0-B80E-7922DA4E09C1} - C:\PROGRAM FILES\UPCOMPMODE\HECK CHIN.DLL
    O4 - HKLM\..\Run: [tyrqx] C:\WINDOWS\tyrqx.exe
    O4 - HKLM\..\Run: [flag phone] C:\PROGRA~1\DARTSH~1\LOGO VGA.exe


    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Delete these files
    C:\WINDOWS\tyrqx.exe


    and Delete these folders
    C:\PROGRAM FILES\UPCOMPMODE
    C:\PROGRAM FILES\DARTSH~1\<<<THE FOLDER CONTAINING>>>>>LOGO VGA.exe

    and select EVERYTHING in C:\windows\temp except temporary internet files, cookies and history folders and delete all that as well

    1) Open Control Panel
    2) Click on Internet Options
    3) On the General Tab, in the middle of the screen, click on Delete Files
    4) You may also want to check the box "Delete all offline content"
    5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
    6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive

    then
    Reboot normally &

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R314 02.06.2004 or a higher number/later date
    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
    Last edited: Jun 6, 2004
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