I'm sad to say that I have been trying to fix problems with TI for 2 1/2 months. I finally gave up on trying to get it to work on my systems and did a reformat of Drive "C" and installed a clean Windows Xp up to SP2. With nothing else installed I loaded TrueImage 7 ,Build 638, and it worked. I then created a new image of the clean system. Then I started to load a few of my programs like Office 2003, Diskeeper, Easy Media Creator. Then I discovered that the drive letters were wrong for drives D, E, F, and G. Drive C & H were OK. I used windows Disk Management to re-assign drive letters so I could get all the drives back to what they should be,.(or what they have been for the last 2 years). I had to go back and remove all new programs I had installed because they went to the wrong disk. Once I got them reloaded I started TrueImage to create a new backup. That's when the same old TrueImage problem came right back. What it does is open and analyse the disks, then opens the main window where I can select "Create Image". It gets to the window where I have to enter the new file name. I now can tell immediately that it will not work because in the folders window the only item there is the "Desktop". If it is going to work it will have a list of Desktop, My Computer, etc. Then you can select what drive you want to use by clicking on My Computer which will open and list all the drives. The file name block is blank, but if I enter the drive letter of my image files it will list the folders on that drive. Once I enter any new name the software is locked up, as well as my system and while it takes several minutes for the TAsk Manager to shut it down, the reset of the system still will not function. It won't even shut down. I have to hit the big red swithch. I rebooted the system and uninstalled TrueImage using the TI install disk. You can not uninstall it from the ADD/Remove function,... it won't work. AFter it said the uninstall was successful, I did a search in the Registry and I found 96 items for Acronis. I then did a seach of my drives and found another 20 listings there. I just can't believe Acronis can't find a way to really uninstall. With all the reinstalls I've had to do my registry looks like garbage. No matter what I did, it would not re-install and work again. So I said to myself,.. I'll just run it from the boot disk, that should work because it has no knowledge of anything in windows,.... right?. Wrong,.. it would not boot from the Resuce disk. It tries to load and gets to the "Acronis" screen, then it goes to a black screen with what looks like a data dump,... and then "Starts the Loader" again. This just repeats over and over. Is there problem that I have a system with 3 hard drives, a CD-RW drive, and a DVD+RW drive,... and that the first drive has 4 partitions such that I end up with drives C, D, E, F, G, H, I, & J. When I added that new DVD+RW drive, I had to add a new PCI IDE adapter that would support 4 more drives. My 2 IDE ports are full with the 3 hard drives and the CD-RW drive. This new installation also switched my drive letters as I indicated above. Can this be the problem that it killing TrueImage??