This is a continuation of this thread: https://www.wilderssecurity.com/showthread.php?t=227811 So far in my bid to make a restore, I go through the process using the Manage and Restore wizard, the operation begins, and it asks me to reboot the machine otherwise if I don't then the operation will cancel. Fair enough. When I reboot, the software begins the restore process (acronis loader comes up in the midst of the boot up sequence). It then gives a dialog saying "Error, file cannot be read" and press retry or cancel. Unfortunately the mouse or keyboard does not work so I can't do anything but reboot. My image is on a USB hard drive, and it has been verified. The usb hard drive itself is working fine. I am using Vista Home Premium 32 bit and Acronis True Image 2009 (trial version though).