CAn TI really replace the "C" partition from within Windows

Discussion in 'Acronis True Image Product Line' started by bstansbury, Jan 19, 2006.

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  1. bstansbury

    bstansbury Registered Member

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    Hope someone can help. I have a very old version of T.I., it is 6.0.0 but it has been working fine for years. When it works it is just fine and does all that I need to do. No I don't want to upgrade, I just want it to work again.

    I'm on Windows Xp Home with Sp2, 3GHz AMD, 1+GB mem, 400 GB hard disks.

    The other day I was cleaning out several garbage programs that were installed in my system. There were "Shared files" associated with some of these, but of course you never know what they are shared with. Anyway If it ask me I said yes to deleted the file anyway.

    Afterwards I tried to use TrueImage since I was in the process of cleaning out all the standard garbage, Internet temp files, defrag my C drive, deleteing anything in Recycle bin, etc. It came up and went through the normal steps but hung when it came to the point where I would input the file name. I just entered the first character of the file name and the cursor dissapeared and the system was locked up. Task Manager would shut it down but after that it would no open. I went to Add/Remove programs and tried to delete it,... it would not go but hung the system. After reboot I got my TrueImage disk and selected the "Uninstall". This worked and I rebooted. Went back to try TI and it did the same thing. I hangs when it asks me for a name and location to store the image under. I've deleted all old .tib files and removed and re-installed TI again and again,.. but it still will not run. I have a second system where it is installed it still works fine.

    I've searched all of this web site and there are no updates for my version and yes I have a valid S.N.

    Please help if you can.
     
  2. mareke

    mareke Registered Member

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    Re: Older version of TrueImage

    Unless you can find the updates you require somewhere or can use System Restore to go back to when everything was working you may have to consider getting a later version of Acronis as you can't expect old programs to work forever. It is easy to find old version 7.0s of Acronis but not version 6.0 although there are probably some about (I looked and still have a copy of Acronis True Image 6.0.345 amongst my library of old programs).
     
  3. noonie

    noonie Registered Member

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    Re: Older version of TrueImage

    Has Ti 6 always worked on this hardware or was it successful on older machines? (I know 400gig drives did not exist then)
    Hardware support and/or desired features are the only reason for upgrading.
    Have you tried using the ti6 boot cd on this pc to initiate an image? This would eliminate Ti6 working vs a windows problem.
     
  4. Allen L.

    Allen L. Registered Member

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    Re: Older version of TrueImage

    <<quoted from "bstansbury" in the original post>>"I went to Add/Remove programs and tried to delete it,... it would not go but hung the system. After reboot I got my TrueImage disk and selected the "Uninstall". This worked and I rebooted. Went back to try TI and it did the same thing. I hangs when it asks me for a name and location to store the image under. I've deleted all old .tib files and removed and re-installed TI again and again,.. but it still will not run. I have a second system where it is installed it still works fine."<<close quote>>

    This is a very confusing post by the original poster, bstansbury. I quoted part of your initial post above. In it you say you were 'in the process of cleaning and still deleting files, when you went and attempted to make an image with your TIv.6 and it failed...in other words, you *had* been using this v.6 on the *same* hardware previous to your housecleaning, and it worked...is that correct?

    You also state above that you <<"After reboot I got my TrueImage disk and selected the "Uninstall". This worked and I rebooted. Went back to try TI and it did the same thing.">> How can it still be there to go back to if you just deleted it? Are you leaving out of this statement that you reinstalled TI?

    As this sounds so confusing...why don't you just unistall it the best way you can, with the disk, however. Reboot and then do a search for "Acronis" in Windows, and delete any folders you find on your computer still 'there'. Now go to Start>Run>"regedit" (without quotes) 'Enter' or 'Go', and then click on Edit>Find and enter "Acronis" and delete everything you find in your registry relating to it. You could try other naming conventions, such as do a "Find" for "True Image"...anyway clean all you can find relating to True Image. After all this, reboot, and do a clean install of your original disk or copy of Acronis TI v.6 and see if it will run. If it doesn't, then you have deleted with your 'housecleaning' some important files, so you'll need to run from a command window "sfc /scannow" to see if you damaged any system files.

    Why did you think you needed to do such a through housecleaning anyway? Windows XP doesn't require the 'cleaning' that the earlier Windows OS's might have needed.

    ...Allen
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Re: Older version of TrueImage

    Hello bstansbury,

    Thank you for choosing Acronis Disk Backup Software.

    Please download the latest version of Acronis drivers, install it with disabled logging and see if the problem still persists.

    If the problem still persists, please install Acronis True Image 9.0 trial version in order to see how the program works on your computer.

    If the trial version of Acronis True Image 9.0 solves the problem, please visit Acronis online store to purchase the full version of the product.

    If the problem does remain, please create Acronis Report and Windows System Information as it is described in Acronis Help Post.

    Please create an account, then log in and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Tatyana Tsyngaeva
     
  6. ykjyfsrfth

    ykjyfsrfth Guest

    Re: Older version of TrueImage

    HI....Don't you have any recent image you made with TI? Then just rebooting with your rescue disk and restoring that image should get you back to where you were prior to messing up with shared files and folders... Weren't there rescue disks or floppies one could create with TI6?

    Anyway, it seems rather ironic to see your problem is that you'd like to get your machine back to some previous state but can't, despite being the owner of an imaginbng software.... I'm not sure I understand your problem exactly.

    Anyway, good luck.

    Cheers
     
  7. TheQuest

    TheQuest Registered Member

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    Re: Older version of TrueImage

    Hi, bstansbury

    Welcome to Wilders and Acronis Forums.

    It you registered when you first got it, the update will not be here on Wilders Security Forums but on Acronis Updates:- Updates.


    Take Care,
    TheQuest :cool:
     
  8. Xpert

    Xpert Guest

    Re: Older version of TrueImage

    The problem isn't with TI6, but Windows failure to allow it to run properly and the OP doesn't want a newer version.

    Hands up who cannot read here! (Not only that, but whoever says XP does not need as much cleaning out of redundant and junk files - well, what crap, XP takes up far more resources in timestamping, indexing, temporary and the prefetching file areas than ANY OTHER prior Microsoft offering!!!!!!!!)

    It's not uninstalled completely, something corrupt remains and will be either tough as hell to identify - or impossible - to correct. If you cannot restart using a preserved image and your TI6 wont run then can you not run TI6 in boot mode from the Rescue CD and then reload an image of your prior drive from whatever source you kept it upon?

    If not then your only answer is to reload Windows.
     
  9. Allen L.

    Allen L. Registered Member

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    Re: Older version of TrueImage

    Why couldn't he try a repair of Windows? Kind of silly to wipe everything because one program won't work.

    Have to see you furnish a quote, Xpert, from some Microsoft support issues to backup your statements about the need to clean XP. Of course indexing is a pain, if you have it enabled. But your other statements mean little without references to back them up. Resouces are there to use, you can't save them up for a rainy day, so what difference does that make. With XP you do need enough memory, the more the merrier, but it's by far the best OS that MS has come out with, and needs little cleaning. If the programs uninstaller doesn't do it's job, then those folders can be deleted, but I don't think they will limit your speed any, not with todays fast processors and hard drives.

    A good cleaning can create more problems than it solves...this thread is an example of that, don't you agree?

    Allen
     
  10. seekforever

    seekforever Registered Member

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    Re: Older version of TrueImage

    I tend to agree with you. I have't done a clean re-install on my PC for years since running XP. I used to do it more than once a year running 98SE because it really bogged down. Most of my friends that try to manually clean the registry etc experience far more problems than I do and I don't think they have better performance although they feel happy. Windows before XP had severe resource limitations due to 64K hives for the resources, once they were full it didn't matter what you did you were stuck unless you removed something.
    If you don't like installing/uninstalling trial software, well, you bought the ideal tool to get around that just make an image and restore it after testing.
     
  11. zapjb

    zapjb Registered Member

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    Re: Older version of TrueImage

    It's been mentioned already. Do a repair install install of XP. Ime make sure it's slipstreamed with SP2 or it won't work. I estimate a 95% chance of success if this is done.
     
  12. bstansbury

    bstansbury Registered Member

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    I have two systems that I have installed TrueImage on. It is an older verions but still works fine. On my main system there is some kind of problem and Microsoft has been no help. It is a 3GHz AMD, 1GB, 500 GB hd's. The Boot CD and Floppies were created from the secondary system, which is a little different. The Boot CD works just fine in the orginal system
    but it fails to start in the main system. Same with the Floppies. Both have a similar message something like, " unable to locate #$@$$ drive",.. "Install system disk" The version I have is 6.0 with no updates.

    I will sign off and retest the boot disks and make a good copy of the error message. My main question is " Will Boot disks created in one machine still work in a different system.

    Thank heavens I still have a good image of my main machine. I create a new image every 2-3 weeks on a DVD+R. This has worked fine for me for over a year.
     
  13. bstansbury

    bstansbury Registered Member

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    Re: TI Won't boot from CD or Floppies

    Here is additional information on this post.

    I found one problem but it did not fix the main issue. I have so many Hard drives on my system for doing Video, I had to install an additional PCI IDE buss to attach my CDroms on. In the Bios I had selected to boot from the CDROM, but that won't work. It has a specific selection for each of my ROMs, DVD R/W units. ONce I selected the correct device in Bios it was able to find it. However, it still did not work. The Acronis boot loader started with the full Acronis blue screen and that lasted about 5 seconds. Then it switched to a full black screen with "Acronis" in the top left corner and a blinking cursor below that. It blinked for 5 seconds and then stopped and was basically locked up.

    I rebooted and tried to boot from floppies and here is the error I got there;
    "Acronis loader fatal error: Logical disk for boot drive not found."

    Press Enter to try and boot your OS....

    I can't understand why if it is booting from floppy it would ever be looking for a logiacl disk for booto_O? It barely loaded the contents of the first floppy.

    One other point I should make,. is that I have uninstalled and reinstalled TrueImage about 6 times. Each time to the same location. If I ever attempt to make a "Bootable" CD while the program is in the process of installation, it appears to load the bootable software and indicates the "Create Boot Disk is in Process",... but it is basically locked up and the entire system is hung. Task Manager will not shut it down. It takes a BRS, and for those of you that are much younger and don't remember the early 80's when there was a BRS, that is the first PC's that IBM put out and all of them had a "Big Red Switch" to power the PC off.

    Hope someone can help.
     
  14. bstansbury

    bstansbury Registered Member

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    Restore Partition Image from PC to PC

    Here is another alternative I may have to fixing my main system. Since I can't find a way to boot a TI recovery disk on the main system, does anyone know if I can start TrueImage on my second system, Load my backup image of the main system to my DVD drive, and since both systems are connected together via Microsoft Local Area Network and all drives are shared, can I fully restore the "Drive C" partions over the network using the TrueImage software on my backup system. TrueImage is already installed on the backup system and has worked fine. The question is, can it see the partitions and drives on the main system. If I look at my network I can see all the drives and read and write to them with normal data.

    Thanks in advance for any help.
     
  15. Chutsman

    Chutsman Registered Member

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    Re: TI Won't boot from CD or Floppies

    The boot CDs are not tied to the system that created it.

    I'm a bit puzzled by this part of your statement: "If I ever attempt to make a "Bootable" CD while the program is in the process of installation ..."

    Why would you attempt to make the bootable CD before you have finished installing the program?
     
  16. bstansbury

    bstansbury Registered Member

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    Re: Restore Partition Image from PC to PC

    It's sad to see that noone is interested in such a question. Anyway, while I'm waiting for some kind of resposne,... I tried to do a restore from inside of Windows. I have never believed that this would work because of all the programs that are loaded in my system and running in the back ground.

    I started TI and it came up ok. I put in my backup Image disk and selected to resort the entire partition. It scanned my hard drives and created a list, then It opened my backup image. When I proceeded it finally got to the point where it said, " Too many processes and files are open to proceed" and here it gave me three choices. One was to "Re-boot" the system and I assumed it would go striaght to TrueImage. I let it go and it tried to restart and boot into TrueImage,... but of course it got to the same point as I had been before,... where it locked up tring to boot from the TI boot disk.

    I now have the believe that all of these problems come from my new installation several weeks ago of a PCI IDE adapter card to give me 2 new IDE busses for all the Hard Disks I have installed. I have a 80 DG drive with 4 partitions of C, D, E, and F of 20 GB each. I keep it this way such that I can make a complete backup of my "C" drive onto one DVD 4.7 GD R/w disk. I never install any programs at all on my "C" drive(0). It is reserved for only the OS. I've even moved "MyDocuments" to my "E" drive,.. and anything else I can find to move. Drive number 1 is a 160 GB as drive G. I have a final drive of 250 GB as drive H. Drive 0 and 1 are on the first IDE buss as primary and secondary. Drive 2 is on the 2nd IDE buss as primary.
    I have a CD-RW drive and a DVD-R/W drive on the first IDE bus of a new PCI IDE buss adapter card. Everything has worked fine since I installed them, except now I see that things get mixed up from time to time as to where there are loaded. Windows has no problem with any of this and has always configured the drives in the right order in the Explorer folder. Never had a problem using either one of them. What I have noticed is that if any program what so ever has anykind of problem accessing, reading, writing, etc. of any of the ROM's, the system locks up and it takes a BRS to recover.

    I suspect that this could be the problem why TI can't boot from my ROM drives. I've had nothing but problems with TI since I made this change.

    I have one last question, but since it is so generic I will make a new post out of it.

    Hope someone helps.
     
  17. bstansbury

    bstansbury Registered Member

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    Here is a simple question. I've looked into the manual on TI and it gets to a point where it says; " there may be problems when you try to replace the 'System Partition". The it says there will be more about this later. I've looked and looked and there was never more about restoring the "System Partition".

    When I tried it, it said too many folders were open and active and gave me three options,.. one of which was to "REboot" into true image. I tried this and it fail, but I think it failed because my backup image.tib was on a DVD rom and I'm having problems access that (maybe). So I'm going to move the image to one of my hard drives and try one more time.

    Hope it works.
     
  18. seekforever

    seekforever Registered Member

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    When TI has to restore the active partition from within Windows it has to reboot into what appears to be the standalone version to do it. Other imaging programs do the same thing AFAIK, certainly Drive Image did. If the program won't load then you have a major problem and it hasn't got to the stage where it has to worry about locating your image to restore regardless of where it is. In fact, you have to reenter all the info again, archive name, partition, etc (this part is dumb since you already did it).

    Can your machine boot up the standalone bootable CD version? If so, you can replace the image with it. If it won't run, then that problem may well be causing the bootup from windows version not to run as well. Hope this makes sense!

    Do you get any messages on the screen before it fails?
     
  19. bstansbury

    bstansbury Registered Member

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    Re: Older version of TrueImage

    First off I want to really thank any and all who responded to my post. I have made two more post under my name that expand on what I have tried and what has not worked.

    To respond to the several questions on "how did I get into this mess", I thought my system was in rather good shape, but it seems I was really wrong. That is typically what happens to someone when they get blindsighted by a problem. I guess I was just moving too fast. I had just recently installed my third hard disk of 250 Gb. To do this I had to first install a new PCI IDE adapter because all my IDE busses were fulll. Again I have an 80 gb for C,D,E, and F, a 160 GB for G and now a 250 Gb for H. This pushed my CD-RW drive and my DVD+R/w drive to the new PCI IDE buss.
    After install there appeared to be no problems, as Windows put everything in its place. I had tested all the drives for a couple of weeks, making new DVD's, burning music on my CD-RW, and general all around use.

    The problem started when I decided that things were stable enough to do my 2-3 week backup with TI. This is where the clean up comes. Because I need to fit the backup onto 1 4.7 GB DVD+R/w, I clean off everything I don't need. The last time I had run Ti my "C" partition would not fit on one 4.7 GB drive. So I decided to get "Rid" of things I didn't need. Then I went in to run TrueImage. It ran fine till it got to the point of searching for the old image.tib files. There it hung up and locked up the system. The story gets even worse from here as I have tried everything. I finally went back to a restore point of weeks ago and that worked fine, but this did not change anything. I found that any program that would get any kind of error accessing any ROM or just an error editing music, would crash the system. I convinced myself that some file was still missing so I re-installed SP2 and downloaded all further updates. Windows said "All updates are installed.

    Still the problem was there,.. I could not run TrueImage at all. I uninstalled it from the disk and reinstalled it many times. Still no fix. It will hang anyting it tryies to access Image data from any drive. If I try to type in one letter of a name that I want to assign as the new file name,... CRASH.

    So now I'm trying to boot from TI and install the good image backup I made of the system back to 11-09-05, that is the last good image I have. I'm hoping that this is all a comedy of errors. If not this could be the 4th clean install I have to do on this system. The others were do to total machine upgrade, and once a virus wiped out the partitions on 6 drives.

    Anyway, thanks again for you're questions and suggestions. My next task will be to re-arrange the drives and ROM's on my system such that the ROM's are on the basic IDE busses and see what happens there. However, I think the first thing will be to move the Image.tib to one of my hard drives and try to do a TI backup from within Windows.
     
  20. seekforever

    seekforever Registered Member

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    Re: Restore Partition Image from PC to PC

    Why not try putting the CD and DVD onto the motherboard's secondary IDE channel? If that doesn't work remove the new IDE card and see if your troubles go away - at least you'll know what is or isn't causing the problem.

    To answer your first question about restoring the image from a networked second computer running TI, I believe that is not possible unless you are running the Server version of TI.
     
  21. bstansbury

    bstansbury Registered Member

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    Re: Older version of TrueImage

    Just a quick note to let you know,.. I moved the Image.tib file to my G: drive and then ran TI. I found the file and went forward but again said that too many files on the "C" drive partition were open and gave the option to "Reboot" into TrueImage. My hope was that since the file was now on a Hard disk which had not changed since the last backup, it would proceed.

    It rebooted, but stopped at the exact same point every other attempt I made to reboot my system into TrueImage. The Acronis name in the top left corner of the screen with a blinking cursor below. The cursor only blinked for 3-4 seconds and then the system was locked up. Cntl-Alt-Del, would not restart the system,... took the BRS.

    Next I will try moving the CD ROM's around to internet IDE busses.
     
  22. bstansbury

    bstansbury Registered Member

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    Thanks for your post. What ever the problem is, it is with this system. I have a bootable CD that works fine on my other system. I also have bootable floppies.

    I've tried all three modes now. My system will boot fine into Windows Xp, Sp2 with all the latest updates. I can run Trueimage and ask to reinstall an image.tib to my "C" partition. The image was a full backup of that partition. The size has not changed, nothing on "C" has changes except some of the software,... but at this point TI would not be looking at any of that. TI finds that "C" is busy and can't lock it up,... and asks if I want to "REBoot" and run TI and I select it. Upon rebooting, the system starts the "Acronis Loader", and the screen goes to black with the Acronis name in the top left corner and a blinking cursor below it. It blinks for 5-6 seconds and the system is locked up. Won't restart until a BRS.

    I try the same function changing the bios to boot from ROM and load my good TI Boot disk. The only difference is that just before it locks at "Acronis" , the screen turns blue with "TrueImage" logo.

    The same goes for trying to boot from floppies, but without the blue. It just give the message, "Acronis Loader Fatal Error; Logical disk for boot drive not found. I am really courious what the hell that means. What would TI be lookig for. It should load its program and find all the drives. They are all there, as windows has no problem in loading and running, or reaching the internet. Does it mean that it was looking for the rest of the TrueImage software loacation on my "D" drive where it is installed. "D" is a logical drive and it knows that because the program was executed from there.

    I can't find anything wrong with the system except using TrueImage.
     
  23. bstansbury

    bstansbury Registered Member

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    Re: Older version of TrueImage

    This is the last update I can do today. I tried everything I said I would in the previous post and no luck.

    I've tried all three modes now. My system will boot fine into Windows Xp, Sp2 with all the latest updates. I can run Trueimage and ask to reinstall an image.tib to my "C" partition. The image was a full backup of that partition. The size has not changed, nothing on "C" has changes except some of the software,... but at this point TI would not be looking at any of that. TI finds that "C" is busy and can't lock it up,... and asks if I want to "REBoot" and run TI and I select it. Upon rebooting, the system starts the "Acronis Loader", and the screen goes to black with the Acronis name in the top left corner and a blinking cursor below it. It blinks for 5-6 seconds and the system is locked up. Won't restart until a BRS.

    I try the same function changing the bios to boot from ROM and load my good TI Boot disk. The only difference is that just before it locks at "Acronis" , the screen turns blue with "TrueImage" logo.

    The same goes for trying to boot from floppies, but without the blue. It just give the message, "Acronis Loader Fatal Error; Logical disk for boot drive not found. I am really courious what the hell that means. What would TI be lookig for. It should load its program and find all the drives. They are all there, as windows has no problem in loading and running, or reaching the internet. Does it mean that it was looking for the rest of the TrueImage software loacation on my "D" drive where it is installed. "D" is a logical drive and it knows that because the program was executed from there.

    Hopefully someone can explain what I could do next. Right now my only choice would be to a clean install of Windows Xp SP1 disk by erasing the partition. Then I could try to re-install TI and recover the image again. If that doesn't work, I would just proceed with the clean install up through Sp2 and re-install all of my software. Whatever is missing or broken should be fixed then.

    Any suggestions. I'm sure that someone on this forum is interested in why I can't boot TI,... after all, the same thing could happen to anyone. My second system has virtually the same config, software, and Windows Xp, and it runs and boots TrueImage with no problems. I use two systems because I do so much Digital Video and Non-Linear editing, for DVD production, as well as creating Digital Books and Albums onto MP3 players. When one system is crunching, I'm working on the other.

    Right now it is not just a matter of buying a new copy of TrueImage or some other software. I have depended on TrueImage for the last two years and it has always worked. I need to get my system back and I can't afford the time to do a clean install. You can't imagine how much software is on my systems. I'm sure there are those of you that have much more and understand what kind of effort it would be to start over again.
     
  24. noonie

    noonie Registered Member

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    Re: Older version of TrueImage

    You're going in the right direction
    If need be copy your last good tib files to a 2nd hdrive in 1 folder.

    Boot with the ti cd and restore to the c drive.
    Don't fool with all the windows stuff. The boot cd is much more reliable, as you have discovered.

    I have a machine that is similar to yours.
    Drive c, d on pri ide master (in mobile tray)
    dvd reader pri slave Set as drive letter z in windows
    dvdwriter sec slave Set as drie letter y in windows
    2nd phyical hdrive sec master (drive in mobile tray, but does not have to be physically there when not needed)

    Promise pci contrroller
    Both channels primary and slave are connected to mobile trays (with the drives being mounted only as needed.

    So as you can see there are many combinations available incluing the option to keep an easy running clone.

    Using ti:
    Even with this amount of flex I still only use ti from the boot cd and usually over a network and do not have the prog installed on a drive at all. I certainly do not rely on it for data backup, I just drag and drop to another drive to take with me if necessary.
    I do make my tib files in 650mb sizes and burn to dvd later for extra storage.
    I do also keep a clone up to date.
    I only create images when I change the os, so the need for a regular backup is not there. Data is copied directly to another drive or to a network.
    Even though I have external usb/firewire enclosures that have never failed, I do not trust them as much.

    I suggest you just start with a reliable. stable, patched, and tweaked xp install and image the complete drive to keep as your base image set. If you install progs, make another image set, and so on. our data is what you need to regularily backup, hopefully not with ti.
    Hope some of this helps/
     
  25. noonie

    noonie Registered Member

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    If you have sata drives try this

    https://www.wilderssecurity.com/showthread.php?t=115644&highlight=sata+boot

    edit
    First of all. you have split your problems into 3 posts which makes it difficult to follow.
    In another of your posts you said you have your optical drives on a 2nd pci contriller card. At least a dvd/cd reader should be on the motherboard ide controller, from which to boot, doesn't matter where. You can probably disregard the above link.
     
    Last edited: Jan 22, 2006
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