can someone give me some help please

Discussion in 'adware, spyware & hijack cleaning' started by konin2, Apr 23, 2004.

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  1. konin2

    konin2 Guest

    hey my internet homepage keeps getting hijacked to this site here mk:mad:MSITStore:C:\WINNT\start.chm::/start.html ive ran cwsherrder and spybot but that hastnt fixed it yet so i was hoping someone could look at my log and offer me some advice thanks a lot guys
     
    konin2, Apr 23, 2004
    #1
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    go to https://www.wilderssecurity.com/showthread.php?t=12516 and download 'Hijack This!'.
    make sure it is placed into it's own folder, not a temporary folder. Then doubleclick the Hijackthis.exe.
    Click the "Scan" button, when the scan is finished the scan button will become "Save Log" click that and save the log.
    Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.
    It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required,
    so do NOT fix anything yet.
    Someone here will be happy to help you analyze the results.
     
    dvk01, Apr 23, 2004
    #2
  3. konin2

    konin2 Guest

    o sorry i forgot to post my log when i postem my original message so here it is
    Logfile of HijackThis v1.97.5
    Scan saved at 3:32:55 PM, on 4/23/2004
    Platform: Windows 2000 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\Program Files\STOPzilla!\szntsvc.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\System32\mspmspsv.exe
    C:\WINNT\Explorer.exe
    C:\WINNT\loadqm.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\home\Desktop\Jeff's Stuff\HijackThis.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\WINNT\start.chm::/start.html
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\WINNT\System32\StopzillaBHO.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1601.0\en-us\msntb.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38050.5393287037
    O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    there ya go
     
    konin2, Apr 23, 2004
    #3
  4. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    First download CWshredder from https://www.wilderssecurity.com/showthread.php?t=14086

    boot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\WINNT\start.chm::/start.html



    Delete these files
    C:\WINNT\start.chm
    C:\WINNT\start.html

    Now Run Cwshreddder
    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.

    Reboot After running cwshredder and as soon as possible follow this advice:
    Now as CWS Hijacks are normally installed via the byte verifier exploit in M$ JavaVM, just surfing a page with an infected applet can install it with no user participation. So once you’ve run the above, it is vital that you go here, click Scan for updates in the main frame, and download and install all CRITICAL updates recommended.
     
    dvk01, Apr 23, 2004
    #4
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