Can ping but can't update ESET clients

Discussion in 'NOD32 version 2 Forum' started by goody3335, Sep 29, 2010.

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  1. goody3335

    goody3335 Registered Member

    Sep 29, 2010
    Hi All,
    I'm having some trouble with updating clients.

    I have two sites on different subnets with firewalls in between handling the routing between the sites. Everything at HQ, where the AV server is located is working correctly. However, I recently changed the default gateway on the AV server to reflect a new routing scheme we're using. After making that change, our other site won't update. When I change back to the old default gateway, everything works fine again.

    While on the new gateway, I can ping everything, routing works fine. It just seems that ESET can't contact the client to update, etc. I've opened ports 2221 and 2222 on both firewalls (one at HQ, one at other site).

    Any other ideaso_O Any help would be appreciated!

  2. Rmuffler

    Rmuffler Former Eset Moderator

    Jun 26, 2008
    San Diego, CA USA
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