XP SP3 ESET 3.0,657.0 had to restore my PC to an earlier date via a Acronis true Image . My eset is stuck at 11/9/08 and when I update , it says I am current. I downloaded the neweset version, but I can't install, or even uninstall the old & then install the new. I get a error that a Eset file is in use- ... Charon/cache.ndb Any thoughts?
I ended up following the instructions on manually uninstalling. I had high hopes after a reboot, then during the install I go an error msg saying: "a network error occured while attempting to read from the file C:/windows/installer/ess_NT32_enu.MSI - but I see no such folder. Would your suggestion still work- & where do I find the repair install from the control panel ? Or did you mean repair Icons in Tweak UI ?
You could try the Windows Installer CleanUp Utility It's a small program. Remove the ESET entry if it listed and try to install again.