Can not securely remove USB harddisk

Discussion in 'Acronis True Image Product Line' started by AnVo, Sep 29, 2006.

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  1. AnVo

    AnVo Registered Member

    Sep 29, 2006
    Hello together,
    we are using Acronis Server for Windows 8.0. We now want to save the Backup on 2 USB-Harddisk which we exchange every day. The problem is that we can not securely remove the disks using the "securely remove harware" tray-icon at the right bottom of the desktop. Windows 2003 Server shows "Hardware is in use and can not be removed" So we have to shutdown the server to exchange the Harddisk which was not intended.

    How can we tell Acronis Backup 8.0 to release its Backup-File after its work is done?

  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello AnVo,

    Thank you for your interest in Acronis Server Disk Backup Software.

    Please accept our apologies for the delay with the response.

    Please note that we do not expect such problems with Acronis products.
    Most probably, this issue is not concerned with Acronis True Image 9.1 Server for Windows.
    Please make sure that your USB drive is not used by other software or by Windows Explorer.

    If the problem persists, please submit a request for technical support. Provide the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    We are always at your service should you have any further questions.

    Thank you.
    Ivan Sarychev
  3. GroverH

    GroverH Registered Member

    May 10, 2006
    Massachusetts, USA
    Couple things you might try.
    Right click on "My Computer" and click on Properties.
    Under the System REstore tab, make sure the usb drive is not being monitored.

    Also, right click the Recycle bin and make sure the usb drive is not being monitored there also.

    Any other programs monitoring the drive--any type of indexing, etc.
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