Can anyone suggest anything to stop my freeze ups?

Discussion in 'NOD32 version 1 Forum' started by Straight Shooter, Jan 22, 2003.

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  1. Sometimes, when doing an on demand scan with NOD32, the system freezes up totally, requiring me to reboot. It does this regularly, especially after the computer's been running for a while.. After I cold restart, then NOD32 will finish a complete system scan. I have heard this is a problem others have had too... (I can't remember when or where). I think it's registry based. I used to use jv16 tools but just switched to RegSeeker. I have Win XP Home. I noticed that NOD32 is the only AV that does this to my computer. Is there anyone that can suggest how I can stop this? I got rid of ZAPRO, thinking this caused the freeze up soemhow (I replaced it with Kerio, and IE Clean), and the problem persist. When I try out a software product or delete a software product, I usually just reclone my computer to the state BEFORE that software installed.. Also, I have noticed, that it doesn't happen to a collegue of mine, who just purchased NOD32 yesterday, and she has Wiin XP Home too... However, when I installed other av software, just to try it out, their scanner didn't do this.. When I installed the beta (long gone now), the beta did that too.... I have it set up to scan all files, and deep heuristics everywhere.
    If anyone has any suggestions, I would appreciate them...

    If it is registry based, may I ask, what would ESET recommend for an all around registry cleaner...o_O

    Thanks,
    Shooter..
     
  2. rodzilla

    rodzilla Registered Member

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    It sounds to me more like "something" is conflicting with NOD32 in memory than a registry hiccup. At the moment I'm running the current release version. I haven't had any NOD32-related freezes in all the years I've been using it ... but I've run the current beta (and several previous betas) for long periods, also with no freezes.

    I must ask the obvious question here ... are you running Norton Crashguard or anything similar ? So-called "crash preventers" and "RAM managers/boosters/speedups" are notorious for causing memory problems,

    (I switched to Outpost Pro from ZAPro a couple of months ago, btw, on my partner Paolo's recommendation (he's the Italian distributor) ... and I like it so much that I will be taking on distribution of the program in Australia very soon.)
     
  3. Rod, the only thing Norton on my computer is Ghost... The cloning program... I don't have anything else Norton...LOL...and even so, I have Acronis True Image cloning, the version I have needs Ghost to work...

    The only reason I thought it may be the registry is because of the following...

    1. It only causes a computer freeze when I do my daily On Demand scan...

    2. It seemed to have gone away when I switched to jv16 for a while. I did not like the new upgrade that just got released because it disabled my cd burner, and I use that probably 5 times a day for my "real job"...LOL...
    I had jv keep a registry backup, so I restored and rebooted, then installed regseeker.. In that short time I used jv16.. the freeze ups were substantially reduced...
    It doesn't make any sense, does it..

    Coincidentially, I am a registered user of both Outpost Pro and Zapro.. I liked Outpost Pro, but I wanted to keep them both to decide which one I would keep the year after.. Zapro 3.5169 signifigantly was fixed over the initial 3.0 release, that's why I went to Outpost Pro...But I had the NOD freeze up with either firewall installed.. I also want to stress that I had made a clone of my computer BEFORE I installed any firewall or NOD, so if I decide to switch to Outpost after using ZAPRO, I use the clone to bring my computer back to the No security state, then I install NODa and the firewall of choice..

    I am attaching a picture of running apps, if that will help anyone to help me..

    I know this is not NOD32 specific. I have seen NOD32 on 6 other computers, (friends and co workers) and my computer is the only one that "hiccups"...It runs beautifully on all those other computers..

    I may buy another computer anyway.. I have been thinking of selling mine and getting a Dell..

    Also, in terms of firewalls, I probably will go to Outpost..

    Right now, I am using Kerio combined with IEClean.. It stll hiccups, so I don't thnk it is firewall related ...

    Thanks for your repsonse...

    PS.. I have Win XP, Athlon Processor, 512 k memory...Compaq Presario 715US Laptop...

    PPS.. I noticed that the scanner freezes and the whole computer freezes at mostly when it hits the Windows directory.. mostly C:\WINDOWS\Fonts
    I can't take a screenshot of this because it freezes the whole computer and I have to cold reboot the computer...
     

    Attached Files:

  4. Now this is comical..

    I uninstalled Regseeker..

    I installed Regcleaner by Vouni

    I reinstall NOD32 twice..

    No freezeups...

    I will monitor for a couple of days..

    It really may be a registry problem...
     
  5. rodzilla

    rodzilla Registered Member

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    > Rod, the only thing Norton on my computer is Ghost... The cloning program... I don't have anything else Norton...LOL...and even so, I have Acronis True Image cloning, the version I have needs Ghost to work...

    I've had Ghost since long before Symantec had it ... the old DOS-only version ... still the only way to go IMO. I would never create an image from within Windows.

    > I know this is not NOD32 specific. I have seen NOD32 on 6 other computers, (friends and co workers) and my computer is the only one that "hiccups"...It runs beautifully on all those other computers..

    Yeah it has me a little baffled too. "Something" is not right on your PC.

    > PPS.. I noticed that the scanner freezes and the whole computer freezes at mostly when it hits the Windows directory.. mostly C:\WINDOWS\Fonts
    I can't take a screenshot of this because it freezes the whole computer and I have to cold reboot the computer...

    If the scanner finds a corrupted font which is loaded in memory, it could barf. I guess the Eset Gnomes can tell you more about these conflicts ... all I know is "They happen!" :)
     
  6. I am going to just keep scanning the Windows\fonts directory for now. It could be all over soon, though, because I am in the process of considering to replace this laptop and buying a new one.. If it freezes at Windows\fonts, whats should I do? Should I zip and send the whole directory to someone.. ? Should I make a list of all the files and send those..? WHich Gnome should I send it too? Lol..
    Thanks Rod.. ;) :D :D
     
  7. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

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    Hi Straight Shooter,

    Sorry for butting in.
    Maybe you could remove some: http://www.styopkin.com/useful_knowledges_about_fonts.html
    If you're planning on getting another one, anyway. Why not?


    Regards,

    Pieter
     
  8. Why do you think you're butting in? I need ALL the help I can get! :D

    Anyways, I think I solved my own problem. After I did one (1) registry cleanup with Regcleaner, I have done 7 total NOD32 scans. Not one freeze up...yet.. I will still monitor this.. Maybe on my system alone there is a registry conflict..

    Only the Man Upstairs Knows for Sure!
    :D
     
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