Can any one help or advise me please?

Discussion in 'ProcessGuard' started by John11, Jul 11, 2005.

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  1. John11

    John11 Registered Member

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    Hi,

    I purchased a liscensed copy of Process Gaurd (Home) on the 29/03/05.
    I have since had my hard drive crash and have lost the registration code that was originally sent to me.

    I have contacted the third party company (Regsoft) who dealt with the original purchase and they have in turn emailed Support@Diamond CS asking
    them to assist their customer, i have also emailed Support and also Wayne himself but have not recieved any replies at all?

    I really would just appreciate a reply from someone at Diamond CS, if they say sorry we cant support you as you lost the registration details then fine I will just except this as a lesson to make sure i back everything up in future.

    Cheers...John11
     
  2. richrf

    richrf Registered Member

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    Hi John,

    While you are waiting for DiamondCS to respond, have you tried accessing the ProcessGuard Members Area at:

    http://www.diamondcs.com.au/members/

    If you have your registered email address, you should be able to get in and download a new copy of your registration code. That is what I did.

    Rich
     
  3. John11

    John11 Registered Member

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    Hi Rich,

    many thanks, i have just gone in to the members area and downloaded my original purchase code and all works fine now.

    Best regards,

    John...
     
  4. richrf

    richrf Registered Member

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    Hi John,

    Glad I was able to help.

    Rich
     
  5. Pilli

    Pilli Registered Member

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    Hampshire UK
    Hi John11, If you emailed DCS over the last few days I doubt you will receive a reply as they are moving offices ATM. The reply Rich gave would have been the same from DCS.

    Glad you are sorted now anyway. Pilli :)
     
  6. John11

    John11 Registered Member

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    Thanks pilli,

    that probably explains the delay, any way im well pleased with process guard
    its well worth the small cost for the added security it provides.

    Best regards,

    John...
     
  7. lightning113

    lightning113 Registered Member

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    Western New York
    Boy,What a great feature that is!!Used it three or four times myself.
     
  8. John11

    John11 Registered Member

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    pilli,

    just out of interest i noticed your from Hampshire Uk where abouts?
    I'm from portsmouth :) small world as they say.

    john...
     
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