CA Antivirus Virtue virus submission

Discussion in 'other anti-virus software' started by jlo, Dec 20, 2006.

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  1. jlo

    jlo Registered Member

    Joined:
    Nov 29, 2004
    Posts:
    475
    Location:
    UK
    Hi,

    Has anyone had issues with CA Antivirus when submitting Virus submissions.

    They use something called CA Virtue http://www3.ca.com/securityadvisor/newsinfo/collateral.aspx?cid=53725 which when I fist sent a couple of samples to was excellent (Virus@ca.com) and you would get an auto reply saying file clean or possible malware and then an e mail a day letter saying now being added to detection.

    However they stopped sending the reply and seems like ones message just gets ignored? I wonder if they black list regular submissions from same people (not many may be around 5 new samples a month I find and submit)

    Anyone else had similar expereince?

    Other AV like AVG never reply to me but often within a couple of days the samples are detected so I know they act on the samples recieved.

    Kaspersky and Dr Web are another story! Normally get a reply in a few hours!!

    Cheers

    Jlo
     
  2. C.S.J

    C.S.J Massive Poster

    Joined:
    Oct 16, 2006
    Posts:
    5,029
    Location:
    this forum is biased!
    i got a reply from dr.web in just 16 mins exactly yesterday, :)

    ca are poor for antivirus, i dont even think i could say it will protect you, and if their service is half as good as their product, i wish you all the luck. hehe

    i cant say i personally have had problems with their submit sample thing, but i did have problems with their product in general.
     
  3. jlo

    jlo Registered Member

    Joined:
    Nov 29, 2004
    Posts:
    475
    Location:
    UK
    Hi,

    I found a Zlob sample that was not detected by CA and submitted it via my wifes e mail and I got an auto reply saying in malicious and that I will be informed when a signiture is available to detect it.

    I guess they have just blocked my email address, may be added it to spam or somthing. Who knows.

    Cheers


    Jlo
     
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