BUG: Partition Manager v10.0 Build 7893 (20.03.09 ) - Truncated Serial Number

Discussion in 'Paragon Partition Manager Product Line' started by verpies, Aug 19, 2009.

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  1. verpies

    verpies Registered Member

    Joined:
    Aug 19, 2009
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    The Partition Manager v10.0 Build 7893 (20.03.09 ) Server Edition has a bug when displaying the Drive Serial Number.

    STEPS TO REPRODUCE:
    Right-click on a basic Seagate Hard Disk in Disk View and select "Properties" from the context menu.
    I tried it on models: ST3500418AS and ST31000528AS under Windows XP SP3

    THE PROBLEM:
    The "Serial Number" appearing in the "General" tab is truncated (the last character is missing).
    The following URL states that all Seagate Serial Numbers are 8-characters alphanumeric strings.
    http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance/finding_the_model_number/
    Paragon Partition Manager v10 lists only the first 7 characters.

    Also the following shareware program lists the drive serial number correctly so it is not a problem of a stingy hard drive firmware:

    http://www.devlib.net/download/tgetdiskserial.zip
    (...use the demo_vcl.exe file inside the archive to obtain the serial number)
     
    Last edited: Aug 19, 2009
  2. Paragon_Tony

    Paragon_Tony Former Paragon Moderator

    Joined:
    Aug 14, 2009
    Posts:
    46
    Hi verpies,

    Our developers have informed me that when the engine for Partition Manager was originally written, 7 digit serial #'s were the standard. We will update the product to display longer serial #'s properly in future releases.

    Thank you very much for taking the time to post your feedback; much appreciated.
     
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