BSODs..

Discussion in 'Prevx Releases' started by powser, Feb 28, 2012.

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  1. powser

    powser Registered Member

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    I purchased WSA essentials recently and have been receiving BSODs..

    on my first install, I would keep getting BSODs on kbdclass.sys when using the keyboard. I had to unplug the usb keyboard and plug it in every boot upon entering windows to prevent the error.

    I also had cases of w32.bamital.gen reported for my explorer.exe which wsa failed to clean even in safe mode. I used sfc to recover the original exe and all seems fine then. although I really think it's a false positive.

    And I got fed up with the keyboard BSODs so I reinstalled windows and that seems to have cleared the problem.

    But I'm receiving bsods for fastfat.sys trying to launch this program
    http://code.google.com/p/traylauncher/

    What's with all the BSODs.. have to run chkdsk and all that to fix my fat32 drives after that >_>
     
  2. Triple Helix

    Triple Helix Specialist

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    Can you please contact the WSA support inbox and explain what has been happening: http://www.webrootanywhere.com/support

    TH
     
  3. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Bamital replaces system components so it would look like a false positive. If you could please PM me your email address after writing into support, I'll be sure your ticket is addressed quickly!
     
  4. powser

    powser Registered Member

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    I get a BSOD with fastfat.sys whenever there's some sort of detection on my D:

    d: is on fat32
    windows runs off ntfs on my c:
    i have a gpt partition system

    Edit: I don't need "expedited" help on my problems.. i'm just reporting my errors here in hopes they get fixed eventually.
     
  5. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Could you let me know if you've already sent this into tech support? We'd like to take a look at the memory dumps if you have them.

    Thanks!
     
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