BSOD

Discussion in 'LnS English Forum' started by cLmzL, Feb 12, 2003.

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  1. cLmzL

    cLmzL Guest

    I had a problem with look n stop 2.04 and trying to access the internet with IE when i clicked on the popup message to authorize IE access the computer crashed with this error

    *** STOP : 0x0000001E (0x80000003, 0x8045C5DD, 0x0000002 , 0xED41F6A4) KMODE_EXCEPTION_NOT_HANDLED
    ***Address 8045C5DD base at 80400000, DateStamp 3d366b86 - ntoskrnl.exe

    I try'd adding a rule for IE from the application window of look n stop but my computer still crashed when i opened IE

    Any ideas what might be the problem ,i'm dialup user and my OS is win2k sp3

    cLmzL
     
  2. MickeyTheMan

    MickeyTheMan Security Expert

    Joined:
    Feb 9, 2002
    Posts:
    1,017
    I would first check my system files as you might have a ntoskrnl.exe corrupt file.
     
  3. cLmzL

    cLmzL Guest

    hi MickeyTheMan
    Thanks for the advice I appreciate it

    the reason i suspect Look n Stop to be the problem is because like most folk here i've tested more than one personal firewall and this is the first time i have encountered this error when allowing applications access to the net

    It's no skin of my nose tho i can use a different firewall :) I just hope that this info was helpful

    cu
    cLmzL
     
  4. Frederic

    Frederic LnS Developer

    Joined:
    Jan 9, 2003
    Posts:
    4,354
    Location:
    France
    Hi cLmzL,

    Could you send me (looknstop@soft4ever.com) the MiniDump files that were created when these BSOD occured. They should still be present in c:\windows\minidump.

    Thanks,

    Frederic.
     
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